United States Postal Service

Reviews

• N4

  nikki 47

  Sep 21, 2026
  1.0
  This post office is the absolute WORST. The employees here are CAREER THIEVES. Two years ago several of the staff here, supervisor included ,plotted to steal a package that contained a $3000 handbag I purchased from SSENSE (normally they ship FedEx, and I was expecting the package to arrive via FedEx but for this order they decided to use USPS. Big mistake). Long story short, I went through hell to get my package which I was initially told was flagged for “fraud” 🤔 but I was given no clear or valid explanation of how and where the fraudulent activity took place on my end since it was PAID IN FULL, shipped by the MERCHANT, and was in possession of USPS. It was all BS and simply a conniving scheme to scam me out of receiving my package. The supervisor advised me to contact the merchant for a refund. That’s when I realized their intentions. Why should I contact the merchant for a refund when they shipped the item and it’s now in your possession??? I had to involve the post master general and the postal police to get my package which was being shipped back and forth between this location and another in LONG ISLAND. My package was sitting in the post office at Canarsie and they were refusing to hand it over to me. In the end they had no choice because they foolishly kept changing the tracking number but I was able to obtain the new one each time. HORRIBLE EXPERIENCE!!! Then there’s the delivery of my actual mail that I can never seem to receive. I have informed delivery which I check daily and somehow they manage to deliver only some of the mail that is uploaded to the USPS app. I’ve reported important mail missing, such as drivers license, bank or credit cards etc. but no one cares, my mail continues to go missing while in the possession of USPS. The clerks here are lazy, unprofessional and disgustingly rude. I do however, like the lady that delivers my mail. She’s kind and friendly. I’m a renter and I’ve considered finding a new place because the mail delivery system causes me a great deal of anxiety. The staff that work here are recruited from HELL. No one can convince me otherwise.
• DT

  Dannette Thompson

  Aug 25, 2026
  1.0
  Very nasty don’t like this felicity 💯
• NS

  Norma S

  Aug 17, 2026
  1.0
  This post office 11236; I feel is the worst. its dirty and the agents including the MG are all rude and have no respect for the clients...I take my business where I'm treated with respect. (If you don't like your job find another one) you are a public servant there for you work for the public!!
• JT

  joelly tavarez

  Aug 15, 2026
  1.0
  This place is a mess. My package was dropped of in a business mailbox that we have no access to. I have another package out for delivery since 6:10 this morning. The worst experience I’ve had ever
• LW

  love white

  Aug 10, 2026
  1.0
  This post office need to retrain their staffs. Worst customer service. This lady name Chantel just walked away just because I asked her a question. They have a bunch of high school kids that have no business dealing with people. I watch the same young lady just talk to a customer like he was a nobody that he has to ask her if she has any home training. dare to question them about your mail delivery, they just said I don’t know . They not even bother to look or give the correct information. I rather drive miles away than going to that place . Zero star

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