Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6618 20th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed
Reviews
1.9
311 reviews
5 stars
51
4 stars
8
3 stars
12
2 stars
20
1 star
220
KJ
Kenneth W. Church. Jr.
May 10, 2026
3.0
Lazy staff and long lines
JZ
Judie Zhang
Apr 30, 2026
1.0
0 stars. The two black male employees made me feel so uncomfortable. The two of them are very unprofessional, cracking jokes about how my package is overweight (it was not, it was only 6lbs) and asking me for money for the “extra weight” and giggling like little boys while a line was forming behind me. Avoid this location if you can, especially if you’re a woman. They made me feel so uncomfortable; I couldn’t wait to get away from them. I will travel farther to a different USPS rather than come here again. USPS needs to screen their employees better.
JN
julio ng
Apr 28, 2026
5.0
The people working here are great! I've been here a few times, even though I don't live around here, and today I learned how much postage I need for different weights. Overall, out of all the post offices I've been to, this is the best one. Good vibes and they seem to enjoy their work.
EL
Erin Lin
Apr 23, 2026
1.0
I had a frustrating experience at United States Postal Service.
I arrived before 4:50 PM and waited in line for the self-service kiosk for a while. There was only one machine, and the person using it had a large number of packages, so the line wasn’t moving.
At 4:53 PM, since it was getting close to closing (they close at 5 pm) and I had already been waiting, I approached a staff member, explained the situation, and asked if he could help scan my QR code so I could print two labels. This would have taken less than a minute. However, he refused and said he was leaving in three minutes.
What’s frustrating is that another employee later stepped in and helped me at a different window, and the entire process took under two minutes. Meanwhile, the person at the self-service kiosk was still using it.
I’m not complaining about the wait or other customers taking time. The issue is the lack of willingness from the first employee to assist with a quick, basic task while the post office was still open and I had already been waiting.
This kind of customer service is disappointing and should be addressed.
EP
Edward Park
Mar 30, 2026
1.0
I've always tried to support the postal service despite years of decline. Even though people buy fake stamps on ebay, I refuse and always purchase them through the postal service. But this location, I hope you go defunct. When workers don't even have the courtesy to acknowelgde that you're waiting at the windows when you're literally the only one there. Not even a "we'll be with you in a moment", heck even if they asked me to come back later, I'd take that. I just want any communication at all instead of just mindlessly waiting till someone shows up or glancing my way and walking away as though I'm inconveniencing you. People are spending less and less with the postal service and it'll go extinct not because the postal service is antiquated but the workers are digging their own grave by ignoring customers. This location doesn't have 1.9 stars for nothing. Usps is in a severe financial crisis. This behavior certainly doesn't help.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services does the United States Postal Service at 6618 20th Ave offer?
This Post Office provides mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 6618 20th Ave?
Monday through Friday from 9 AM to 5 PM, Saturday from 8 AM to 1 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check locally.
What nearby places can help me if I need a pharmacy while visiting the Post Office?
Vital Chemist Pharmacy is nearby if you need pharmacy services before or after your visit to the Post Office.
Are there any nearby schools for families planning a visit to the Post Office?
Yes, P.S. 205 Clarion and Yeshiva Ketane of Bensonhurst are nearby schools you might consider if visiting the area with children.
Which nearby businesses provide beauty and spa services close to the Post Office?
Lovely Beauty Nail Spa, Diva’s Beauty Nail, Hair Techniques, and Yin's Beauty Spa offer beauty and spa services near the Post Office.
How can I access the Post Office's mobile app for easier service management?
Download the USPS mobile app from the Apple App Store or Google Play to manage your postal needs conveniently.
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