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USPS self-service kiosk
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United States Postal Service

1.7
(470 reviews)

Business Details

315 Empire Blvd, Brooklyn, NY
11225, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 Empire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 Empire Blvd, Brooklyn, NY
11225, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.7
470 reviews
5 stars
51
4 stars
23
3 stars
13
2 stars
18
1 star
365
  • AS
    Avraham Super
    Sep 14, 2026
    1.0
    Very rude. Don't come here for passport renewals. I would give a zero star if Google allowed that.
  • HG
    Hiram Gonzalez
    Aug 17, 2026
    5.0
    Fast service
  • MF
    Morgan Fielding
    Aug 5, 2026
    1.0
    DO NOT COME HERE: unprofessional, incompetent and lazy. I came for a passport appointment at 1pm. The website says show up 10 minutes early which is a joke considering they made me sit and wait over half an hour. they were not busy, they just couldn’t have cared less. after waiting i went back up and asked them if James E Davis (the person i made the appointment with) was available and to that the woman at the window responded telling me to take a seat and that she would be with me when she’s ready. Horrible environment. They do not care about you at all and you have to fight tooth and nail to get what you need done. genuinely it’s like pulling teeth getting these people to do there jobs. i never leave bad reviews but god damn this place is pure trash and chaos.
  • TG
    Tamara Gonzalez
    Jul 28, 2026
    1.0
    went to the post office on Empire Boulevard for my passport appointment. I originally got the date wrong, but the next day I returned and got there on time, around 2:23 for my 2:15 to2:30 window. Even so, I was denied service. Meanwhile, another man who came after me without all his documents was still helped. Later, I was told to come back again at2:45. I returned with the form filled out, but was told it was in the wrong color ink, and I had to leave again. It felt unfair and unprofessional. One worker did try to help, but overall the experience felt biased and dismissive. As a Black woman, being labeled “loud and combative” felt like an attack, especially because customer service should be about helping people, not stereotyping them. I don’t plan to return to that location, though I’m glad I eventually got my passport matters handled.
  • CB
    Ciera Bush
    Jul 23, 2026
    1.0
    Came in on Thursday for passport walk in hours. She told me they only take appointments only and the information on the website is incorrect and there’s no way for them to update it. Instead of apologizing first and then letting me know they’re short staffed she basically just told me yeah the website is wrong. It’s nothing I could do bye.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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