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Brand Certified

United States Postal Service

1.7
(477 reviews)

Business Details

5501 7th Ave, Brooklyn, NY
11220, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5501 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5501 7th Ave, Brooklyn, NY
11220, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.7
477 reviews
5 stars
59
4 stars
16
3 stars
19
2 stars
16
1 star
367
  • KS
    Keshaa Seraquaize
    2 days ago
    5.0
    I had such a wonderful experience at this usps location. Ahmad specially helped me and was so patient with my situation. I give him a 10/10! We need more workers like him
  • AA
    Ailiaote
    May 12, 2026
    1.0
    今天去排队,窗口接收了比我晚到的人,我问为什么他们说我没听到铃声(没有任何指示写着要听铃声),就像是叫狗一样的那种铃声叮一下我走错了窗口她还在那气愤的说是隔壁窗口叫我,把我们当狗还要我们顾客准确辨认出来是哪个窗口,他们也没有任何的态度,瞪着你问你要干什么,我2号窗口买money order少拿了1张在她手上她都没有出声提醒我,还好我自己发现回去拿了。这就是你们邮局对顾客的fiducery?贪钱也算吗?
  • KT
    kwai tang
    Apr 25, 2026
    1.0
    This place confuse people for service. I had been waiting one line 1 for postage. A Spanish woman tell me to go line 4 for postage which is for passport and appointment services. Which make me go through argument with skip line. Plus the floor which there is no line
  • A
    叶晨丰
    Apr 24, 2026
    1.0
    The staff are super rude, especially the middle aged Chinese man (rounder face). He was extremely impatient with my grandma who needed help correcting an address and didn’t even bother to maintain eye contact. Apparently, he has a bad reputation among locals already. I’m not sure if he’s having a bad day or what but it’s no excuse to let it out on innocent customers. Please do better USPS… I know you can.
  • SS
    Sharon
    Apr 18, 2026
    1.0
    After reading other people’s reviews of this post office, I couldn’t help but share my own experience. The staff there have been extremely unhelpful and had a really bad attitude. One time I went to ship something, and there wasn’t even a single pen available at the packing area. I went to the counter to ask to borrow one, and the employee told me they only had one pen and couldn’t lend it out. Seriously—does the entire post office only have one pen? On top of that, even when the line was already stretching all the way to the door, they were completely unbothered, working very slowly and not addressing the long queue of waiting customers at all. It felt like they were ignoring the crowd entirely. It’s frustrating to see such poor service and lack of urgency in dealing with customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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