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USPS self-service kiosk
Brand Certified

United States Postal Service

1.7
(504 reviews)

Business Details

5501 7th Ave, Brooklyn, NY
11220, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5501 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5501 7th Ave, Brooklyn, NY
11220, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.7
504 reviews
5 stars
66
4 stars
16
3 stars
19
2 stars
17
1 star
386
  • MS
    Michael Sierra
    6 days ago
    1.0
    Why is my mail arriving after 7pm? This isn't normal at all. What kind of a business is this? Who is responsible? Im going to call 311.
  • LL
    Lydia
    Sep 23, 2026
    5.0
    Esta is was so kind and lovely! Appreciate her help.
  • MM
    Melissa Mercado
    Sep 11, 2026
    1.0
    Worst customer service. The female tellers have the worst attitude and most miserable faces. It’s filthy and no organization at all. This Location needs an upgrade and updated training of customer service and evaluation of employees
  • JH
    Julian H
    Aug 26, 2026
    1.0
    Their work ethic is terrible, and they provide the worst customer experience imaginable.
  • DB
    Daniel Barreto
    Aug 20, 2026
    1.0
    If you can, book somewhere else for your passport appointment. I scheduled a week in advance, just to show up and have the appointments cancelled because there’s no passport agent. No prior communication about the cancellation to save me a trip or options to reschedule. Waste of time and the staff doesn’t care, they get paid regardless. There are no repercussions for them or discount codes, they are still going to get $200+ from me while doing the bare minimum. If I could give this experience there zero stars I would.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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