The UPS Store

Reviews

• JS

  Joel Santisteban

  Jul 14, 2026
  5.0
  For those who have been in the neighborhood a while, you should know that this location recently changed management and staff. They are awesome. Love and his team will take good care of you.
• TF

  Teshura Francis

  Jul 10, 2026
  5.0
  The system was down & staff was able to take care of my return package stress free.
• BL

  Billy Leroy

  Jul 5, 2026
  5.0
  These guys are great...always friendly!
• TF

  The B Files

  Jun 26, 2026
  1.0
  Amazon keeps telling me my returns aren’t making it back. It only happens when I return items at this location. The store manager acts like he doesn’t know what I’m talking about when I ask and just directs me to the UPS customer service number. Something’s weird
• DB

  Damien B.

  Jun 22, 2026
  1.0
  Arguably the worst UPS franchise I've ever set foot in. I carried a large box from my home to their store for a free return with Amazon, and I was told it would cost me $4 to tape the top of the box. When I said that I found that pricing excessive, I was elegantly told by one of the employees: "It's inflation. You could also go back home, tape it and bring it back". As it turns out, I went to the UPS Store on Franklin and India for a box of a similar size three days earlier, and they don't charge you for taping there. The one on North 7th in Williamsburg charges $1 for that service. The employees of both stores were in disbelief when I told them about this. And let's not even mention here how often the store on Nassau closes randomly or doesn't follow business hours, as other reviewers have mentioned here.

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