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Brand Certified

United States Postal Service

1.5
(462 reviews)

Business Details

2549 Jerome Ave, Bronx, NY
10468, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2549 Jerome Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2549 Jerome Ave, Bronx, NY
10468, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

1.5
462 reviews
5 stars
39
4 stars
14
3 stars
12
2 stars
13
1 star
384
  • AS
    Ajrichar Liera Silla
    May 6, 2026
    3.0
    Be patient. Almost like a monitor DMV with the wai time. Staff on the customer service level are professional, polite and positive. Management is ridiculous in regards to assigning amount to staff to which area. Great at paper mail delivery. Below average in package delivery. Expect to show up next day for your package. They don't deliver in my personal experience.
  • DB
    Denise Burrus
    May 2, 2026
    1.0
    This location is horrible, the customer service is nonchalant and deplorable. I went in for a simple pick up, was the only person in line for pick up with my slip just to be ignored. Very understaffed very dirty. Obvious water stains on the ceiling tile and the vents look like they haven't been cleaned in months which could be an and on ti why it also smells moldy and funky in there. Highly dissatisfied with this location.
  • MR
    Mel Ramos
    Apr 10, 2026
    4.0
    Quick and easy. The customer service agent was so nice.
  • AR
    Alexander Rodriguez
    Apr 2, 2026
    1.0
    Terrible service. They keep delivering mail into wrong addresses. They don't answer phone when you call. It's just terrible.They should fire all employees and replace them with new ones from another area with experience on delivering mail and customer service.
  • KA
    kirk abbott
    Mar 23, 2026
    1.0
    The workers are lazy I have a nurse in my apartment 24 hours 7 days a week packages are sent back to post office because they don’t want to walk upstairs I had made many complaints I had my nurse take me downstairs on one occasion we watched the mail carrier come to the building scanned the package with out ringing the apartment buzzer I got notification from usps app called out to her and asked for my package she tried to tell us that she didn’t get no response when she rang the buzzer mind you she had to walk past us to do so and I served my country to insure the rights of people like that remember that they are federal dam shame

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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