United States Postal Service

Reviews

• CV

  clara Vinciguerra

  Jun 30, 2026
  1.0
  Mail Spanish lady is nasty and delivers wrong mail and when I tell her she is rude
• EE

  E.

  Jun 17, 2026
  1.0
  I want to warn others about my bad experience in this post office . I went to apply for a passport for my son, and the person who assisted me, a middle-aged Puerto Rican woman, not only gave me incorrect information and didn't check the papers properly, but she also constantly complained about the postal payments, saying they weren't sufficient, and that she was tired and wanted to retire. I believe this frustration may have affected her service. I strongly recommend being very careful and double-checking everything before you go."
• LB

  Lia Baez

  Jun 16, 2026
  1.0
  Really bad service. You ask them a question and they answer really rude. Don’t recommend this post office.
• KS

  K Smith

  Jun 15, 2026
  1.0
  Worst experience ever. I had a package miss sent to the 10465 office instead of my local office. I called customer service and was advised to contact or visit the office holding my package so I can intercept it since it would be on the re routed track and further delayed possibly weeks. I was told to kindly ask to speak to a supervisor by customer service and provide my tracking information and identification and they should be able to assist me. When I got to the 10465 office I was met at the window by CLERK NUMBER 4.(name refused). I said good morning and explained my issue of the wrong shipping route and before I could even continue I was rudely cut off by this clerk #4. She was very rude and adamant in telling me she can’t help me,even though she’s at her window she doesn’t have to help me and laughed and walked away briefly. When she returned I asked her can I speak to a supervisor to assist me and she repeatedly denied my request. She told me to leave my name and number and she will pass it off to be contacted later. I asked her can I just please speak to the supervisor now I’m trying to catch the wrongly shipped package before it hits the streets please. I begged. She still refused. I told her I just doing what customer service suggested to do which was contact the holding branch for better assistance. Still she looked at me in disgust and ignored me this time not even answering me and just sipping her coffee. Fortunately another clerk stationed their window. I briefly explained my issues and asked to speak to a supervisor it’s very urgent. 5 mins later a supervisor came and I asked him to possibly help me locate my mail. I provided my id and tracking and he helped me retrieve it wrong the route it was going by to be mid delivered. I thank him for that. I am however so very disappointed in the lack of courtesy respect and quality of customer service provided specifically by CLERK #4. This is not the way of business nor simple human compassion. SHE LACKS THE QUALITIES LIKE BASIC COMMUNICATION SKILL EMPATHY AND REASONING THAT SHOULD BE REQUIRED AT THE FRONT LINE OF A BUSINESS!!! SHE DOES NOT REPRESENT USPS INTEGRITY OR PLEDGE OF QUAILTY IN SERVICE. I HAVE NEVER EVER IN 40+ YEARS DOING BUSINESS WITH USPS HAD AN EXPERIENCE THIS DISSATISFACTORY !!! The manger did after some time get my package and thank you again. CLERK 4 ( name refused) should not be at a window or be allowed to interact with the public at work. ITS DISGRACEFUL to represent a company that millions use daily in such a RUDE AND DEMEANING MANOR!!! AND I WILL ALSO BE FILING A FORMAL COMPLAINT AGAINST YOU CLERK 4.
• EN

  E Nore

  Jun 6, 2026
  1.0
  I had scheduled my son's passport appt 2 months ago and it was canceled because the passport agent was out sick. Ok, fine it happens. I rescheduled my son's passport appt and it was canceled again because BOTH the passport agents are on vacation. Absolutely frustrating especially when I'm doing what I'm supposed to do and trying to get this done with plenty of time before it's needed.

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