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Brand Certified

United States Postal Service

2.9
(322 reviews)

Business Details

558 Grand Concourse, Bronx, NY
10451, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 558 Grand Concourse to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
558 Grand Concourse, Bronx, NY
10451, United States

Hours

Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday8:00 AM - 6:00 PM
SundayClosed

Reviews

2.9
322 reviews
5 stars
116
4 stars
32
3 stars
15
2 stars
19
1 star
140
  • SM
    Shoo Mama
    May 13, 2026
    5.0
    Mr. Wilfredo (I Believe was his name) at the grand concourse location was very helpful, very nice , very patient! Best customer I received from a post office in a very long time.
  • DL
    Denise Love
    May 7, 2026
    5.0
    They are always fast and professional.
  • KK
    Kevin
    May 7, 2026
    5.0
    Friendly service and fast
  • BM
    Brigit McDannell
    May 6, 2026
    5.0
    Looks can be deceiving — definitely looks rundown, but the staff are always really helpful and accommodating
  • EA
    Erika Alexander
    May 6, 2026
    1.0
    Explained she did not give me the receipt for my money order and I don’t believe that I got the money order due to being distracted during our conversation. She then said if I want to inquire about it then I needed to have the top of the money order (that I don’t have) and pay $21 for the inquiry. Asked to speak to a manager and she said they are in a meeting and she will ask them to come then turned around and said that location had no manager or supervisor on site generally. She kept changing her story and becoming irate during the conversation. I don’t not appreciate her behavior. The service at this site is always poor and the attitudes are terrible. They need to do better and there needs to be repercussions for conduct unbecoming. Her name tag says, Ms.Kay.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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