The UPS Store

Reviews

• TL

  Tony L.

  May 4, 2026
  5.0
  Quick and easy. Went in for a package drop-off, had my label pre-printed, front desk scanned my box, grabbed my receipt and left - all in under a minute.
• DL

  David Lee

  Apr 27, 2026
  1.0
  I won a rare antique item at an auction house (One Benefit Shop) that lists this UPS Store as one of their third-party shippers. I paid the UPS Store 5527 (owner "Frank") $60+ to pick up, package, and ship the rare antique to me. After 11 days when I had not received tracking information or the item, I followed up to learn that Frank had shipped the item to another person in their system with my same name. Frank flippantly said he would refund my money and what I paid for the item to the auction house. He did not even offer to try to retrieve the rare antique item that was worth much more than I paid. He only offered to do this after I got very upset and then he acted like I was asking for too much and that I should have just been satisfied with the refund. Hard to believe an owner would be this careless and unconcerned about the level of service. I use UPS Stores all over the country and they are great. This is just one bad store. Avoid at all costs!
• RN

  Reema Naz

  Dec 20, 2025
  5.0
  This place runs like a well oiled machine, and I come here a lot! The owner is amazing and has saved me a ton of heartburn over the months. He notarized docs for me at a time he wasn’t supposed to be in, the staff are great and this place is just great!!
• LC

  Laurie Crogan

  Nov 26, 2025
  5.0
  I was very pleased with the service Frank and his team provided to me (Store #5527). I had won a purchase through an auction and several shipper's information was provided. This was a new process for me but the ease with which Frank and his team worked to handle my purchase was wonderful. I received the item earlier than expected, in great condition. No problems from start to finish. Someone else's review had mentioned a $10/day charge if your item was not picked up in 10 days. I was stressing a bit on that, but with Frank and his wonderful team, there was no need to worry. Thank you.
• IR

  Ian Rutty

  Apr 1, 2022
  5.0
  Great and friendly staff always there to help.

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