The UPS Store

Reviews

• JG

  Jacqueline Guillen

  5 days ago
  2.0
  They charge $5+ for a single print . And when I declined they seemed upset at me thinking their prices were ridiculous .
• YY

  Ykk

  May 9, 2026
  1.0
  Terrible customer service. Don’t send your package there. They always grab and touch your phone with their hands and don’t help you when you really need to pick up a READY status package on the same day. They give you no alternatives except tell you to come pick up your package around closing or come back within 7 days. They claim the package is in ready status when the driver drops off the package. So the store obviously has to scan received for redundancy… but apparently not until around closing. So the dropped off packages are in store limbo for hours - might not even be there, might be lost. Waste of time trying to reason and logic with them why this is just negligent. I just scan and pack all my Amazon returns now at the kiosk because I don’t even want to interact with them. If I can do that, can’t I pick up my own package from a locker? I can scan my own id for verification or I can even look through a bunch of boxes.
• MM

  matt mooney

  Apr 29, 2026
  1.0
  Booked an appointment for a notary at 11.30. Showed up at 11.25 and the notary had left for the day. Complete waste of time . What is the point of the booking system if they aren’t going to be there? The other guy works was apologetic and friendly
• KR

  Kim Rosario

  Apr 29, 2026
  2.0
  Awful customer service, and completely useless. Paid for overnight shipping, and it took more than one night to reach the store, when I called to get some information, the person on the phone was extremely uneducated, and dismissive on the matter. SHAME.
• CC

  CK Chapman

  Apr 9, 2026
  1.0
  Worst worst worst ups store ever. Unhelpful staff. Terrible attitudes. Go to the one on 34th ave — much better service.

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