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The UPS Store

4.5
(17 reviews)

Business Details

13186 Broadway St, Alden, NY
14004, United States
(716) 902-4146
https://locations.theupsstore.com/ny/alden/13186-broadway-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7961 in Alden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
13186 Broadway St, Alden, NY
14004, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:30 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.5
17 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • WD
    Wyatt Dreyer
    Mar 26, 2026
    5.0
    Team was great!! Erik was extremely prompt, helped us out in a pinch with some prints. Always easy to return items here. Highly recommend!
  • SJ
    Seneca Jonathan
    Dec 19, 2025
    5.0
    Friendly and Fast!
  • HC
    Halfway Crooks
    Nov 24, 2025
    1.0
    I ordered a package from japan to be shipped to my parents house. After ordering I find out my mother is back to work and won't be home to sign for it. No worries I think and change the delivery to have the package held at the local store(this one). I get charged an additional fee after which the change to delivery goes though or so it says. A couple days go by and the tracking shows delivered and rejected to someone named Erik, I don't know an Erik and it doesn't even list the address it was attempted to be delivered to. After calling the store and support I'm told the import fees weren't paid which they were and when I re select the payment link it shows paid(because it is). I call the international support line and they confirm everything is paid and that they will have it sent back to the local store. I get an email today that my package is back at customs and will be sent back to japan or disposed of. When I try to file a claim it won't even let me do that. I have never been so thoroughly let down by any delivery as I have this one with zero attempts actually made to help.
  • WS
    William S
    Jul 14, 2025
    5.0
    Friendly employees that get you in and out quick
  • GN
    Gloria Nosbisch
    May 20, 2025
    5.0
    Convenience and friendliness

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Alden offer?

The UPS Store #7961 in Alden offers shipping, packing, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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