Brand Certified
United States Postal Service
2.2(30 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
240 State St, Albany, NY
12210, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 240 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 4:45 PM
Tuesday9:00 AM - 4:45 PM
Wednesday9:00 AM - 4:45 PM
Thursday9:00 AM - 4:45 PM
Friday9:00 AM - 4:45 PM
SaturdayClosed
SundayClosed
Reviews
2.2
30 reviews
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1 star
19
- PNpinocchio notfrompittsfeldMay 2, 20265.0Such a difference from when this location was staffed by 2 of the most rudest people ever to wander into the area of customer service. I work near there and when those two women (now retired, thankfully) manned the window, I boycotted the place because of their attitudes. However, the new staff is nothing short of friendly, helpful, courteous and knowledgeable. In fact, they are one of the better post offices in the area now based on the staff. For those wondering where to find it, follow directions on the concourse to the Corning Tower. It’s on the right, before you get to the tower.
- DGDestinee GonzalezDec 10, 20251.0Friendly service but extremely misleading directions. The nearest entrance is at N Hawk Street and Washington Avenue. However if you’re walking through the concourse, you’ll know you’re near the post office booth/ windows when you reach the Dunkin’ Donuts location. Walk past it and you’ll find the usps location that is tied to this address. See photos for reference, good luck!
- HLHannah LiscombDec 1, 20251.0Maybe update the address so people can get there? This was an absolute waste of time. Wandered around in the freezing cold looking for the building nowhere to be found. Typical Albany.
- XLXilu LiuJan 2, 20255.0I went to this post office located in the Empire State Plaza concourse on 01/02 around 1:30 pm. The employee Justin is really nice, helpful and answered all my questions with patience. I had a number of questions related to priority mail service, and different sizes of priority mail boxes they have at this location, and Justin is really knowledgeable, professional and excellent! I would definitely go back to this post office if I need help with any other questions or if I need to send out any package.
- LSLou SterAug 31, 20204.0The post person there, when I went, was very nice and helped me to deliver a package. It is a small space. Only one person working there when I went. It took about 6 minutes to get acknowledged, even though I was the only one there, because post person was so busy, but she was worth the wait and good at her job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 240 State St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other mailing and shipping services.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services. You need to complete and print your passport application form before applying.
Do I need to make an appointment for passport services here?
Yes, passport services usually require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 4:45 PM, and is closed on Saturdays and Sundays.
Can I access my PO Box after regular hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary by location. Check with this Post Office for specific lobby hours.
How do I reserve a PO Box at this location?
You can search for and reserve PO Boxes online quickly and securely at the USPS website. Completion of setup will require an in-person visit with valid ID.
What nearby places can customers visit before or after coming to the Post Office at 240 State St?
Customers can visit Nocturnal Cookies bakery or Fresh Greens at the Park salad bar for food nearby, or explore West Capitol Park, a public plaza perfect for relaxation.
How can nearby public and government offices complement my visit to the Post Office?
Nearby offices like the New York State Division of Criminal Justice Services and the Legislative Office Building provide additional government services, making this area convenient for multiple errands.
Are there any arts or cultural venues near this Post Office?
Yes, nearby are the David Hinchen Gallery and The Cue Theatre, ideal for visitors interested in arts and entertainment before or after their Post Office visit.
What is the phone number to contact the United States Postal Service at 240 State St?
You can reach this location by phone at +1 518-465-2119.
Brand Certified Facts from United States Postal Service
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