United States Postal Service

Reviews

• CS

  colleen sovia

  Jun 4, 2026
  1.0
  Packages,are opened and gone thru before I get them sometimes items are missing postal people fill ins can't read addresses force mail into box that's too big or throw over the fence lazy and disrespectful of customer I live in Lemmin Valley
• TT

  T

  May 27, 2026
  1.0
  USPS is bottom of the barrel postal service. Just spent 15 minutes on hold just to be told corporate can't do anything about my package address being changed due to no fault if my own and to call the local office. Now I can't even leave a voicemail at my local office to explain what is happening and no one is picking up. I'm so tired of USPS being able to do NOTHING and I am still paying for it. Completely unsatisfied and absolutely horrid customer service
• CW

  christene w

  Jan 15, 2026
  3.0
  **Very Limited Service** • there is no self-service kiosk • the package shoot is very small- fits a shoebox literally • the staff goes to lunch 15 minutes early and the window stays closed until they open up • limited lobby hours I really don’t get why this location is so limited seeing that it’s in the downtown area of Reno.
• RR

  Riah

  Nov 13, 2025
  2.0
  Usually I don't care to write reviews but I think this was deserved after the treatment not only I but others who came in around the same time I did faced today. I've come to this location many of times and usually the staff are above and beyond amazing. I've seen them be insanely courteous, kind, and patient. I had literally JUST told someone how much I liked this location because of its staff but maybe I had jinxed it since today I was met with someone I hadn't met before. Not sure if she was new or I just never ran across her before but anyways I wanted to send something off and the lady who handled me and other people's transactions was so rude to every single person. Mind you, not one person did anything wrong or said anything that could have set her off but she was super condescending, had a "I'd rather be anywhere else" attitude, and was super snippy like everyone was a nuisance. If you don't like your job, don't work there. No one is forcing you.
• JD

  Jeffrey “DrBlues” Daso

  Nov 3, 2022
  5.0
  This Downtown USPS branch office is most often not very busy for its counter services and there is usually only a short line to wait in to mail packages, etc. I use it mostly for its PO Box rental service so I don't need to change my mailing address each time I move.

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