The UPS Store

Reviews

• DV

  Deborah Varner

  6 days ago
  2.0
  They have to be the most slow moving workers
• HP

  Holly PWC

  Sep 25, 2026
  2.0
  I have business that requires me to frequent this store several times a week. THE AIR CONDITIONING IS BROKEN AND HAS BEEN ALL WEEK, AND THE TEMP IS IN THE 90's. Highly unprofessional, especially in a store that often has long lines, not to mention how uncomfortable this must be for the employees! Update: I want to be clear that the issue I have is ONLY with the broken air-conditioner, which has been out for days. I have no problem waiting in line- that often can't be helped. The employees are outstanding and succeed in moving the line in an efficient and curteous manner. I appreciate the prompt response of the owner and trust that, as of this writing, the AC has been repaired.
• RT

  Robert Mirabilio Tyranny

  Sep 9, 2026
  5.0
  Exceptional
• TT

  Timeless

  Aug 20, 2026
  1.0
  The older woman with a grey pony tail is just about as rude as it gets. Absolutely disgusting customer service. She must be the owner because no one who cared about being fired would act like that. She refused to ship a paid for package that wasn't even large. And then got all upset when I called her out on her piss poor attitude and told her she wasn't cool. And that she was all sassy and excited to turn me away. I told her i came from an hour away and she said, Verbatim "ok". Total lack of care. Sounds like this is a regular thing for her. She's like your on Camera. I am thinking, I called her uncool. What a child. Avoid this place at all costs. Disgrace for the town.
• TT

  takeomega3

  Aug 17, 2026
  1.0
  Score only on handling mis-delivered items 1. The store rejected accepting mis-delivered item (label shows the correct address but no such person) 2. Called a 800# given by the store stuff, talked to an operator and told to pick up on the same day, but the mis-delivered item is still sitting outside for five days as of today. 3. Scanning a barcode linked to the USP website. It showed package tracking records. Can you add an option for "mis delivered"? The bottom line: The UPS trucks stopped by multiple times everyday. The USP store should accept mis-delivered items. I would imagine many local residents are willing to help UPS handling mistakes. I still support your store, I can wait a long line. This maybe a small improvement steps but surelly help your reputation up.

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