The UPS Store

Reviews

• MB

  Marcella Brendible

  Jul 26, 2026
  5.0
  Helpful staff
• YK

  Young Kam

  Jul 24, 2026
  1.0
  UPS store scam! Went to pick up a MACYS package (watch) at this UPS store. I received an email at 1:15pm that it was ready. Arrived at around 4pm. Employee did not greet me with a "Hello" or "how can I help you?" Just a blank stare. Told her I was here to pickup a macys package and showed her the email and my ID. She then told me it was a $5 charge and I was shocked. Another employee said the charge was for using their "address"! I don't recall Macys stating there was a charge for using an UPS access point. I paid it and left. I will never use this UPS store again. I went here for an Amazon return couple days ago and I guess I am lucky they didn't charge me for that. I would rather risk my package with Porch Pirates than this UPS store!
• SM

  Shanette Megia

  Jul 11, 2026
  5.0
  This is a little hidden gem for now, but the staff are great! It's nice to see people happy at work, and keeping it professional and friendly with the customers. I love coming here!
• LW

  Lavonda williams

  Jul 1, 2026
  5.0
  Clean location In and out really quick employees very helpful. Great customer service!
• NE

  nectar events

  Jun 23, 2026
  5.0
  This team was amazing and really helped me out in a pinch. They stayed open an extra 30 minutes to help this stressed out mom get her returns completed on time. I’m super grateful for their kindness!

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