RXO

Reviews

• KC

  Kevin Casey

  3 days ago
  5.0
  Called 20 - 30 minutes out like they said, Helped my wife with the heavy sun cover to the patio. Very nice and polite she said.
• WC

  William Cummins

  5 days ago
  5.0
  Delivery workers are very polite and put the generator we're I wanted it. Also unboxed it so I could make sure it was in good shape.
• DF

  Diana Frederick

  Jul 23, 2026
  5.0
  Very professional, efficient well prepared. Would most definitely use this company again. Jose and Johnny performed exceptional service.
• DK

  DOUGLAS KEITH

  Jul 20, 2026
  5.0
  Wesley and Angel were fantastic! Very knowledgeable and professional! Made sure to even level our washer and tested it too before they left. These two individuals are an asset to RXO!! Great job team!!
• ES

  Eugene Shapiro

  Jul 2, 2026
  1.0
  I'll start with the bottom line if someone only wants to quickly read the takeaways: I wish I could give this company zero stars rating and I recommend NOT to use them unless you want serious issues like missed delivery and botched installation. Now, the long story. I didn't pick this company, they were bundled with the purchase of a Frigidaire dishwasher I bought from Frigidaire's website. RXO Logistics, however, is basically a 3rd party who uses local contractors for delivery and installation. The delivery was scheduled and I received a call on the day I picked telling me the truck is on the way and should be at my house shortly. However, nobody came to my house and I was home all day and have cameras which showed no truck near my house. When I went on the RXO's website to check, it said that the item was "undeliverable due to no one being home," which was clearly a lie. A call and email to the company's headquarters, and the delivery was rescheduled. This time, the truck did show up but the crew was unable to install the dishwasher (I had no problem whatsoever with the installation of the previous dishwasher back in 2013) and in the process they messed up the connections, which created a leak. A call from a supervisor followed and she told me my installation will be rescheduled for the next day and with a new crew. A new crew came in the next day but they were also unable/unwilling to install the dishwasher and confirmed that there was a leak under the sink, which was created by the first crew's incompetence. A call from a different supervisor followed and he told me I should call a plumber to fix the issues and finish the installation and then send him an invoice for reimbursement. I quickly called a plumbing company, and a plumber showed up in a couple of hours and fixed everything and installed the dishwasher in about 40 minutes. He confirmed that the first crew did not cap the ends after disconnecting the hoses under the sink, which created the leak. I was eventually able to get the reimbursement for the plumber's service after multiple calls and emails to that second RXO supervisor, Stan D., who wouldn't give me any specific information on when and how I would be reimbursed but made sure to finish every communication with "Aloha," like it was a magic word. Throughout this process, no one from RXO (and I communicated with at least four different people) ever apologized to me for the missed delivery and botched installation of my dishwasher. I don't know how a company like RXO can stay in business but I surely won't be using them again and I let Frigidaire know that as long as they use it as their delivery/installation partner, I won't be buying their appliances.

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