The UPS Store

Reviews

• BH

  Brandi H

  Sep 22, 2026
  5.0
  Smelled like fish inside today 😆 but workers are always friendly and prompt with service
• E2

  Eye 23

  Sep 21, 2026
  1.0
  This was hands down the absolute worst customer service experience I have ever encountered. The staff working at this location were incredibly rude, condescending, and acted like helping customers was a massive inconvenience. To make matters worse, when I called corporate to report the disrespectful behavior, the representative on the phone was just as dismissive and unprofessional. It is clear that terrible service is acceptable at every level of this company. Save yourself the frustration and take your business elsewhere—I will never use a UPS store or any of their locations ever again.
• KP

  Kathleen Prasad

  Jun 23, 2026
  5.0
  Very good customer service. Fast Very helpful Polite Respectful.
• MJ

  Michael Jao

  May 30, 2026
  5.0
  Unfortunately, UPS finally lost a package after all these years. Tracking stopped when it was scanned by this UPS store. 2 out of 3 packages made it through, but one. UPS did tell me to check with the store. The store did point me in the right direction for the missing package, and they were kind enough to answer my questions and follow next steps. A claim was placed. I know its probably out of their hands, and it got lost at the hub, since tracking never changed after. Nevertheless, I did ship about 5 other packages later on the next month, and they did put RFID on some my ground saver packages going to the same address. All of them made it through. Hopefully that package will turn up, but I know if tracking doesn't show up after 48 hours something is up. Otherwise, they gave prompt service and are good with giving a receipt Maybe the package will turn up, otherwise if someone finds a 30 lb package out there, I'll give a reward no questions asked
• GZ

  Gina Zwick

  Apr 21, 2026
  5.0
  They are quick to respond when I enter, and ask you if you need a receipt. Pretty friendly and great customer service!

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