The UPS Store

Reviews

• RK

  Richard Kruse

  5 days ago
  4.0
  Invaluable to have in Taos (Ranchos, e.g., on the South side) & wish they also had in Taos (e.g., El Prado on the North side). Friendly, Helpful & Service Oriented.
• RE

  Rachel Ellison

  6 days ago
  1.0
  not open after 8am on monday as depicted online and on the door sign
• SL

  Stephen Loupe

  Oct 2, 2026
  1.0
  Store hours are not what corporate approves of . I turned my key in and went totally paperless for bills .
• HH

  Holly

  Sep 1, 2026
  2.0
  This was the 3d time out of 3 that their computer was down. One time I was able to wait it out. Not today and they needed cash for a payment to receive the package I was picking up. The charge was $10!!! Per package. Today I had one. I told her I had no cash but the package held my meds and I do not live in Taos. She very reluctantly gave me the package. That was nice of her but still reflected the attitude I’ve gotten from her on the phone and in person. It never hurts to smile and apologize. On the phone earlier she had told me it was ‘her’ store. If that is also true, I may have to change stores because when I was asking her questions on the phone she got irritated and instead of answering the questions fully, she once again announced it was ‘her’ store. Enough is enough. I’m feel very sorry for her as she must be so unhappy.
• EW

  Elis Wilson

  Aug 22, 2026
  2.0
  I feel like i brought a lot of business to them and I always thanked them a lot since I have no ability to get a lot of stuff done without them.Always felt thry charged way too much to print out return labels. A young lady there is really fast and good with the Hapoy Returns process. Mostly a good experience until the other day when nothing was working, which happens ( the Happy returns wasnt working and the guy kept telking me he couldnt see or print the many labels I sent). So i tried resending them and waiting but then I had to make it to an apt and I just kindly said that i had to make an appt and would be back. I came back an hour later and was berated for resending labels and the owner clearly implied I was lying about the number of labels she printed for me. I was finally able to complete my happy return after 3 employees and 3 times having my code scanned and got a receipt for that but I sent out 3 boxes and 2 other bags of returns that i got no printout for. I understand that technical issues happen and staffing issues occur but I was sad, given how often I go, to not just be treated poorly but accused of lying. I have no choice but to go back whrn in Taos and I guess it is just going to be uncomfortable which sucks in a small town

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