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Brand Certified

United States Postal Service

2.0
(321 reviews)

Business Details

900 Pinetree Rd SE, Rio Rancho, NM
87124, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 900 Pinetree Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
900 Pinetree Rd SE, Rio Rancho, NM
87124, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.0
321 reviews
5 stars
64
4 stars
16
3 stars
5
2 stars
9
1 star
227
  • MS
    Mila S
    6 days ago
    1.0
    They lost a certified letter, took my information and told me a manager would call me to discuss the situation. That didn’t happen. I called the main line and an employee said they would have someone call me within a day. An employee did call and leave me a message asking for a tracking number on the letter. However every time I tried to call back it would just ring. The situation has still been unresolved. Unprofessional!
  • SM
    Susan Martin
    May 2, 2026
    1.0
    I will NEVER send a pkg through the Post Office ever again! I mailed a small hardcover book in a padded envelope and it arrived at its destination with damage to its cover. This is the same book that was shipped to me, in a padded envelope, by Amazon. I received it in pristine condition and sent it to my son. He took a picture of it. I was dumbfounded! This tells me the PO does not care about our personal belongings. SO, I will never send any kind of pkg through the PO again! Also, for some reason, our letter carrier delivers someone else's mail to our mailbox on a consistent basis. I once got my neighbor's Social Security check! Seriously? I wonder how much mail we have missed because our other neighbors may not care and just throw it away. I am furious with the PO in general. I think that mail delivery needs to be privatized.
  • LJ
    Lynda Johnson
    Apr 10, 2026
    1.0
    Absolutely horrible service. Went in there with a question about packages I shipped and the employee didn’t care and was very rude. Pretty much the experience every time I use this place. They’re terrible.
  • ZC
    Z C
    Apr 3, 2026
    5.0
    Didn't even take me one minute
  • TC
    Tyler Cody
    Mar 5, 2026
    1.0
    Management is extremely incompetent at this location. Would recommend multiple other locations before coming here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified May 17, 2026Yext Knowledge Graph
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