United States Postal Service

Reviews

• GR

  Grace R

  Apr 14, 2026
  1.0
  I have been dealing with the same issues of misdelivered packages since moving here in 2022, and nothing has been fixed. I’ve made repeated calls, visited the post office multiple times, labeled my mailbox inside and on inner door, and even placed a clearly visible sign with my full street address on my home. None of it has made a difference. Despite constant apologies and assurances, my packages are still being misdelivered. This isn’t an occasional mistake, it’s a consistent failure. At this point, your “Delivered at front door” or "Delivered at Mailbox" notifications are meaningless, and there is no accountability for where my packages are actually going. Because of this, companies are now flagging my account, and I’m the one dealing with the consequences of your repeated errors. I’ve also noticed other mailboxes in the area marked with notes, which makes it clear this is not an isolated issue. This is unacceptable. After four years, this reflects a serious breakdown in training, management, and overall accountability. Whether the issue is with your drivers, your leadership, or both, it needs to be addressed immediately. As it stands, this is the most unreliable delivery service I’ve dealt with in Las Cruces, and there has been no meaningful improvement over time.
• MC

  Mrs. Alpha COLE

  Apr 7, 2026
  1.0
  The mail people don't like to answer there phone and there delivery driver are slow they don't come on time i be getting my mail all late
• CK

  Christine Kissling

  Mar 21, 2026
  1.0
  For almost 2 years my mail has been stolen by the carrier once a week. It's always the expensive items as well, never bills or regular mail . This is by far the worst postal service in the entire country.
• BP

  Benjamin Perkins

  Feb 26, 2026
  1.0
  1 employee working 20 people in line. Been waiting for mailbox keys for 4 months now. Get ur shit together USPS.
• JO

  Jonathan Ochoa

  Feb 10, 2026
  5.0
  I had the pleasure of being assisted by Robert today. Older gentleman with glasses, and I want to ensure he is recognized for his exceptional service. It is clear that Robert takes immense pride in his work; he went above and beyond. His kindness and compassion truly made my day. He is a tremendous asset to your team and certainly deserves recognition (and a raise!) for his efforts. Thank you Robert!!

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