United States Postal Service

Reviews

• MR

  monique robinson

  Oct 5, 2026
  1.0
  This is the 2nd time I’ve been to this location on separate occasions and I’ve been helped by the same lady and she is so rude, she’s in the 3rd stall from right to left. I ask her any question and she responds with an attitude and like I’m dumb. I didn’t have an attitude asking, I’m not sure why the response has to be that way. I have an appreciation for USPS and its workers because my dad works for them and they work hard but she is awful at customer service and makes it an awful experience.
• DE

  Diana Evelin

  Sep 21, 2026
  1.0
  Do not trust the staff at this post office. I went in to send a Priority Mail letter. Realizing I forgot to add the apartment number, I went right back inside. The older female clerk with short hair and glasses told me it wasn’t necessary and refused to let me fix it. Because of her bad advice, the mail was returned. When I confronted her, she denied the whole thing. Management was useless and refused to waive the fee to re-send it, claiming their cameras "don't go back that far." They protect dishonest incompetent employees instead of helping customers. Double-charging a customer for a staff member's mistake is unacceptable. It’s not about the $12 ;it’s about the fact that this facility lacks basic integrity. The clerk lied, the supervisor backed her up, and I was treated like a liar despite doing my due diligence to correct the mistake immediately. Incredibly unprofessional behavior. Do yourself a favor and go to a different post office.
• FU

  Felicia Ulibarri

  Sep 10, 2026
  1.0
  It’s no wonder this location has 2 stars. Everyone comes here for the review they didn’t get the chance to do in person. Went in person. Tenant was rude and not friendly. I kept friendly and was just going to express my experience with the survey at the end. But the woman decided to let her job know that my experience deserved a good rating rather than the bad rating my experience deserved. Is this the only company that completes their own customer satisfaction surveys on behalf of their customers? Upper management and hire ups needs to reevaluate. Maybe look at your reports and wonder why you have good surveys in person and a 2 star rating on Google.
• YD

  Yolanda Doporto

  Sep 10, 2026
  1.0
  I have been waiting for a package 5 days after it was supposed to be in my hands! It was a sign for package but no one ever came to my door, the note was left on mailbox saying they missed me! I have rescheduled the delivery 3 times and still nothing! I could go in to get it but I don't even know if it's there or in a truck somewhere! The status says delivery date is 9/8 and today is 9/10! I am so frustrated!
• TS

  Tom S

  Jul 22, 2026
  1.0
  This is worst post office ever. I have only ever received poor service or none at all. I paid for a certified letter in person at the Sunset Five Points location on 7/1/26. Three weeks later and three trips back to the PO and they have no idea where the letter even is. Tracking shows its still in Albuquerque and all they can do is shrug their shoulders and say, sorry "Service is not guaranteed."

Frequently Asked Questions About United States Postal Service