United States Postal Service

Reviews

• ES

  Eli Sanchez

  1 day ago
  3.0
  They only had 2 workers cashiers at 5pm!!
• JA

  Jaime Alfonso Ayala

  1 day ago
  5.0
  Quick in quick out if there's no big line LOL...
• AB

  Alivia Bustinza

  Jun 22, 2026
  1.0
  If I could give this place a 0 star I would. They over charge for mail and the people here are so rude. I asked to speak to a supervisor which he would not come out I was told his name is Aaron. He just told his worker to come out and tell me that there is nothing they can do to help me with my mail keys I need to pay 40 for the keys.
• SS

  Syntriq Solutions

  Jun 4, 2026
  1.0
  Want to give them a zero star, but have to give 1. Terrible customer service. Nobody answers the phone. Purchased a new house and need to rekey the mail box. Submitted a request 3 weeks ago and no response. Walked in and they told me they can't do that. I will have to rekey it myself. Horrible service. It's probably better to just shut them down if they can't provide the basic service. Hope they do shut down this location.
• SF

  Selso Fernandez

  Jun 2, 2026
  1.0
  The Richard J. Pino Post Office located at 4600 Paradise Blvd., NW, was a huge disappointment for me today, not only in this particular post office staff, but in the U.S. Postal system. Sadly the staff does not take any responsibility or accountability. I had time sensitive documents that I mailed in their 1-3 Priority Mail, I paid $105.00 for four mailings to California. The expected delivery date was June 3, 2026 for all four envelopes. Three of the envelopes arrived in CA on Monday June 1, 2026 and one of these was actually delivered on June 1, 2026, the other two are sitting in San Francisco to be delivered on June 3, 2026. Unfortunately the envelope that had a very time sensitive loan payoff is still sitting in a bin at the main post office in Albuquerque, NM three days later. I explained to the postal employee that helped me mail the envelopes that was time sensitive. When I tracked the envelopes and found the envelope with the loan payoff still sitting Albuquerque, I talked to a lady at the Pino Post Office first thing this morning June 2, 2026. I showed her the tracking status and I said this envelope should be in California like the other envelopes, she told me "There is no guarantee that it will get to its destination in 1-3 days." I said the other three did, they were mailed at the same time, and I believe the Post Office should send it overnight mail to CA. She said we don't do that, I said let me speak to a supervisor. The supervisor, checked the system's photograph of the envelope and said the label and written address were good and in tact. I asked him if he could get someone to look for the envelope and mail it overnight mail at the Post Office expense since it was their error. He said no, that the post office building was to big and that they would not pay for overnight mail. Then he said "Why didn't you mail it overnight mail to start with." I said, would it make a difference if it got lost or misplaced like the current envelope would it be any different? He said "No". I asked him if the Post Office takes any responsibility or accountability, he didn't answer. I am sending this review to upper management in the U.S. Post Office.

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