The UPS Store

Reviews

• KJ

  Kristen Jordan-Forney

  3 days ago
  5.0
  The store Hours are convenient the staff is always welcoming. I rarely go anywhere else for shipping purposes.
• GC

  Gulsum Canik

  Jul 30, 2026
  1.0
  I do not recommend this UPS Store. I arrived with nine boxes, each under 50 lbs, about eight minutes before closing. Instead of being welcoming, the employee spoke to me in a rude and impatient manner, telling me to hurry. His accent was also very difficult to understand, which made communication even harder. I remained polite throughout the entire interaction and said “please” at the end of every request. Despite that, I felt like I was being scolded. After scanning the labels, the employee threw my heavy boxes into the back area instead of handling them with care. I was genuinely concerned that my packages could be damaged. I would not recommend this location because of the poor customer service, the difficulty communicating with the staff, and the lack of proper equipment. The carts available for moving heavy boxes were old and too small, making the process much more difficult than it should have been.
• MP

  Matthew Pitts

  Jun 26, 2026
  1.0
  Didn't let me know there wasn't an account under the phone number I gave (it was under a previous number) now I can't make any changes to my package. Also the store is giving out the wrong phone number on their receipts
• FR

  Fara Yablonsky Resnick

  Jun 2, 2026
  5.0
  Very competent people there very helpful .had no trouble with any of these varied services.that they offer
• BL

  Berk Linds

  Oct 10, 2025
  1.0
  Could not be any more RUDE and IMPATIENT…. Get a job at a warehouse where you don’t deal with the public if you feel the need to be so ignorant. It took my phone 2 seconds as opposed to 1 second for my return code to come up. Rolling your eyes at a customer is not how good business is done.