Staples

Reviews

• AS

  ALICIA R STEED

  3 days ago
  1.0
  ⭐ ZERO STARS — Absolutely Horrible Customer Service This was one of the worst customer service experiences I have ever had. My order had an error with the paper color. Mistakes happen—that was NOT the biggest problem. The problem was the attitude, disrespect, and complete lack of professionalism I experienced when I tried to address it. I spoke with all members of this team, and their customer service was unacceptable. He was rude, dismissive, and spoke to me in a way no customer should be spoken to. When I went to pick up my order, the experience with the customer service staff was just as disappointing. I was respectful from beginning to end. All I expected was for someone to acknowledge the mistake and handle the situation professionally. Instead, I walked away feeling completely disrespected. This company needs to understand that customers have choices. I will absolutely take my business elsewhere and will be recommending that others do the same based on this experience. The printing mistake could have been forgiven. The way your employees treated a customer trying to resolve the mistake cannot. Management should seriously evaluate the customer service being provided at this location and provide immediate retraining. Being rude to customers is not customer service. If you value your time, money, and basic respect, I would think twice before using this location. ⭐ ZERO STARS for customer service.
• JC

  JJ C

  Aug 22, 2026
  4.0
  Very convenient with good prices on office good
• SA

  Safa Anjum

  Aug 11, 2026
  1.0
  I visited Staples today for my TSA PreCheck appointment, and unfortunately, the female employee working at the TSA PreCheck area was extremely rude and unprofessional from the moment I walked in. When I confirmed I was there for TSA PreCheck, instead of simply saying, “The line starts over there,” she abruptly told me, “Stand behind the line,” in an unnecessarily disrespectful tone. No one is coming there to bother anyone—we are simply there for our appointments and to complete a service. Her attitude was completely inappropriate for someone working directly with customers. I chose not to respond to her disrespect because I did not want the situation to escalate, but she was absolutely the wrong person to have in a customer-facing position. Basic directions can be communicated politely and professionally.
• SR

  Sara Riani

  Aug 1, 2026
  5.0
  Great product
• JM

  Joseph Mantineo

  Jul 24, 2026
  4.0
  Better staples than the Ramsey location. Staff and store in neater and friendly

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