Staples

Reviews

• MQ

  Matt Q

  May 6, 2026
  1.0
  The girl I spoke to today at 12:30-12:45 who answered extension #2 about shipping and packages, She needs to be taught customer service. My wife was explaining how she went there to reprint a label that our printer, printed to light, When she was cut off by snarky Young sounding girl who had no idea about anything she was answering the phone for. My wife is explaining how she dropped a package off Monday morning and has the receipt for it and said when she brought it in, she came to reprint the label because it was a little light. The girl immediately cuts her off, gets nasty and says well that’s probably the problem. You should’ve reprinted it, My wife is trying to say that is the whole reason I came here from the local post office was to reprint it! The problem is the girl at the register said she didn’t need to and scanned the prepaid. Pirate ship label off her phone, then took the box. She did not let my wife get a word And she was making assumptions and being obnoxiously rude. I saw it in my wife’s face. She bit her tongue and let that go. Then the girl pretty much told her that it’s not their problem anymore. It’s USPS’s. No, it’s not! It was brought to your store and scan scanned in at your store and as far as tracking shows, USPS hasn’t received it yet. Yet she told my wife that no package was left behind Monday and they all went when they got picked up. My wife then asked where the package could possibly be Then because she took a picture of it after the girl scanned it in and put it in the box, To which the snarky worker starts screaming and yelling about how she had no right to take a picture. I have every right to take a picture of something I’m sending out, i’m not taking a picture of the employee! I’m taking a picture for my eBay business so the buyer knows they’re not being scammed in their item was sent out, Especially because this was done at 9:47 AM Monday and it still says that USPS has not ever received the package yet my wife was told it was picked up Monday afternoon. You need to learn customer service and not speak to people and make assumptions cause you know what they say when you make assumptions right? You need to take a class in customer service and you should not be answering an extension for a department in the store you know absolutely nothing about. My wife called back and spoke to the manager where she got every answer and even some help! She wasn’t told that it’s not their problem anymore when it is because the last place it was dropped off at and seen was staples and we have a receipt and photo proving so. Thank God, my wife has that photo and was smart enough to take it, Because on the other end, it looks like no item was ever dropped off anywhere And reads that USPS is still awaiting the item and a shipping label was made, It makes it look like my wife did not drop the package off, When she did. So thank God she has that receipt AND photo
• NS

  Nadine Sadowski

  May 2, 2026
  5.0
  Copies self made credit card payment
• NB

  Niessa Bowen

  Apr 23, 2026
  1.0
  Went to this location for the 1st time today to get some printing done for business purposes. I have done this numerous times at other staples locations in my previous neighborhood or closer to my job. I spoke with the gentleman at the print service desk saying I know it could not be done tonight but I have labels that I would like drop off and have printed. I have the templets to email to staples and the labels to provide. Just need them printed and can pick up tomorrow. He advised me that he could not do that as I had to use their paper and products and that I can purchase them there. Again. I have done this numerous times. Took the time to make the labels with the correct templet and with the Staples I usually go to guidance, I already have everything set up and the products at hand. He didn't even look at what I had or provide the opportunity. I have laser/ink jet compatible labels as that is what I was advise to purchase and that the time, Staples did not carry. Not sure why it can be done at other locations but this one it could not. I dont know if its just a per location thing but it was extremely inconvenient for my first experience with this location.
• AB

  arizona blunt

  Apr 21, 2026
  1.0
  Yeah, the customer service here is not it. The girl at the front named nia picks and chooses when to be nice, she was real kind to the person in front of me and when I walked up she didn’t reply when I asked how she was doing, wouldn’t make eye contact and didn’t say your welcome when I said thank you at the end of the transaction. On top of that, the most disrespectful thing she did was say “you can grab your receipt” with an attitude when it had printed… she didn’t hand it to me she just made me grab it from the machine lmao. Actually a joke.
• JH

  Janene Hill

  Apr 14, 2026
  5.0
  They were fast and did a great job on the passport photo for my son. We didnt even need an appointment

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