Staples

Reviews

• AK

  Aissata k

  Sep 29, 2026
  1.0
  I went to the bakery this morning to pick up 2 cakes I have ordered last night. When I arrived, the employee was first confused that I have already paid my orders, I reminded her that I have not paid yet . She replied that it's confusing because the system is showing paid. After that another employee came to help, she was rude and unprofessional with an attitude saying that it's not her fault if the system is showing paid and she has to start all over the orders. I responded her that I am okay with that and when she placed the new orders with attitudes , she couldn't print my receipt. I walked out without my receipt. Also, one of my cake was supposed to have happy birthday on it , such was not done. A lady came from the back and apologized and she did the writing. She was the only one professional and responsible. The other 2 employees , keep passing me and served other customers, I have to remind them that these orders were placed since yesterday and the pick up time was 8am even though I arrived there at 8:30a . This is not my first time going there , I always go there every 1-2 weeks because my coworkers really like their cakes but my experience today has left me with a question if I will ever return there because of today's experience with these 2 employees. The worst is that I was ready to buy another cake today which will make 3 in total but I just couldn't mention the 3rd one with this experience.
• JH

  John H

  Sep 27, 2026
  5.0
  I went for Amazon drop-off which was smooth and no wait, unlike Whole Foods where there's always a wait.
• JW

  Joe Wright

  Sep 8, 2026
  5.0
  I just dropped off a print job. They were so helpful and so nice. Stephanie was a rockstar.
• RY

  ramy yahya

  Sep 4, 2026
  1.0
  Extremely disappointing experience. The staff were incredibly rude and unprofessional, especially the female employee working in the printing section. She showed no respect or courtesy when dealing with visitors, and the service was painfully slow. Her attitude was extremely rude and unprofessional. Customer service needs serious improvement, and employees should learn how to treat visitors with respect.
• RT

  R T

  Aug 25, 2026
  2.0
  I instinctively noticed the associate followed me to the aisle while I compared equipment. However, as soon as I entered the line to checkout, Nia and crew went to side room and resumed conversations while I waited by the register to be rung up. I suggest the team be more observant and attentive when a customer actually needs to be rung up.

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