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USPS self-service kiosk
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United States Postal Service

3.0
(61 reviews)

Business Details

120 Grand Ave, Hackettstown, NJ
07840, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Grand Ave, Hackettstown, NJ
07840, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 35 items

USPS Services

35 items

BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS

Reviews

3.0
61 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
1
1 star
28
  • DD
    Drd20
    5 days ago
    4.0
    I mailed (in 2026) around 6 items through a local box on my corner and all 6 got to it's destination quickly with a stamp or prepaid. I also mailed around 20-25 items at the post office and every one got to the destination. I also received around 40 tracked deliveries and every one got to me without problem. So they're flawless in 2026 in my case, thankfully. The only reason I didn't give 5 stars is, in 2025 a certified was lost, unexplained, and prior to that 2 or so were lost in 2024 based on recollection, as per my family. So I'm going to give them 4 stars and just say 2026 has been fine for me, but I'm still in wait and see mode based on some stuff in prior years, but for the most part I go there regularly and have no issues. That's my honest review. If that changes, I'll revisit.
  • JG
    J G
    Jun 20, 2026
    5.0
    Impressed by how helpful, professional, knowledgeable all employees are. They're open later than than other USPS Post Offices I've been to. Incredibly conveniently located only 4 miles from my Townhouse. If you're especially an Online Seller, you will absolutely LOVE this location. With their extended hours it gives you more time to get all of your Orders packaged & shipped out on the same day. WOW. I recently relocated & loved the USPS I used in Netcong or Stanhope. The Personnel Staff Workers have always been so incredibly helpful & kind to me. I couldn't imagine anything better. Yet, USPS in Hackettstown surprisingly impressed me! Perhaps it's simply just the fact if you use the USPS Postal Service System itself at any location, I bet you will find such incredible Employees who are very friendly, efficient, knowledgeable, professional & a joy to work with! I have never encountered ever having any problems with delivery of packages at any USPS Postal Service location I've been to. They are truly trained very well & are the most courteous Employees I've had the pleasure to meet. A+++
  • C
    Cara -
    Jun 6, 2026
    1.0
    Poor / rushed customer service. Asked to speak with manager, was told no, file a claim online. Will not be returning to this branch for my small business shipping needs.
  • MP
    MISAEL PEREZ
    May 21, 2026
    5.0
    Excelente personal una pena que no hablan español aunque sea un poco
  • AT
    Amy T
    Apr 25, 2026
    3.0
    Im so upset. We called the post office to see when we can arrive to complete passport paperwork for my 2 month old, and we were told we can arrive anytime for us to have the photos completed. We arrived 7 min after (we live close) and where told to come back at 12 because the person who takes photos was not there. So we had to take our baby back home, wait, and then come back. When we came back it took a long while to get everything completed. Im a little irritated because my baby was also fussy needing to come back and get seated into the carseat again. But the lady doing the passport application was very kind helped us through the process.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 05, 2026Yext Knowledge Graph
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