Brand Certified
United States Postal Service
2.0(64 reviews)
Certified by United States Postal Service • Aug 16, 2026
Business Details
20 Washington St, Cresskill, NJ
07626, United States
Certified by United States Postal Service • Aug 16, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 16, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 16, 2026
About
Certified by United States Postal Service • Aug 16, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 16, 2026
Hours
Certified by United States Postal Service • Aug 16, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
1 list · 24 items
Explore offerings from United States Postal Service on 20 Washington St in Cresskill, with popular services available at this location.
Reviews
2.0
64 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
47
- DDDanielle DanJul 29, 20261.0One the worst USPS locations!! They should train their employees to be more respectful
- SSSamanthaJul 28, 20261.0Terrible customer service. The staff was rude, unprofessional, and made what should have been a simple return into an unpleasant experience. Instead of being helpful, they were disrespectful and treated customers with unnecessary hostility. I left feeling shocked by how poorly I was treated. I would not recommend this location and will not be returning. Management seriously needs to improve customer service and train employees on how to treat people with basic respect
- SSSaydehJul 28, 20261.0I just had the worst experience trying to return a package. The employee, whose name was Betty (or something similar), was extremely rude and unprofessional. She told me to cover the writing on the box. I said, “Okay, once you put the shipping label on, the writing will be covered.” Then she told me to “remove your hand off the rope,” as if she thought I was going to hit her. I’m pregnant, and she was much bigger than me. There was absolutely no reason to treat me that way. To make things even worse, she told me to “wear clothes your size,” which was completely inappropriate, insulting, and unrelated to my return. This was the worst customer service experience I’ve had. If someone treats customers this way, they shouldn’t be working in customer service.
- RJRoger JenningsApr 9, 20265.0I find the staff friendly and helpful . Not only that, you can actually have a conversation with the staff . Only had nice experiences here .
- DDDevonApr 1, 20261.0This post office has now lost 4 packages of mine in less than a year. That was in 2023. I no longer go here. I suggest going to Tenafly. They're far more friendly and helpful, and they have never lost a package of mine yet since 2024 and we're now in 2026.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website