Location.com logo
USPS self-service kiosk
Brand Certified

United States Postal Service

2.0
(68 reviews)

Business Details

20 Washington St, Cresskill, NJ
07626, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Washington St, Cresskill, NJ
07626, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.0
68 reviews
5 stars
14
4 stars
2
3 stars
1
2 stars
1
1 star
50
  • GB
    George Baxter
    Sep 9, 2026
    1.0
    Cresskill post office staff very hostile and incompetent. Just went to return a package with a pre-printed lands end return label and they incorrectly refused to accept it. I took it to Closter post office with no problem. Cresskill post office staff have a real attitude problem that is becoming widely known the Cresskill community.
  • MS
    michael shaulov
    Sep 5, 2026
    5.0
    Very nice and helpful
  • MT
    Maverick Torres
    Aug 25, 2026
    1.0
    Went into the facility, no staff available and waited a couple of minutes still no employees around to help. Unorganized vibe
  • SS
    Samantha
    Jul 28, 2026
    1.0
    Terrible customer service. The staff was rude, unprofessional, and made what should have been a simple return into an unpleasant experience. Instead of being helpful, they were disrespectful and treated customers with unnecessary hostility. I left feeling shocked by how poorly I was treated. I would not recommend this location and will not be returning. Management seriously needs to improve customer service and train employees on how to treat people with basic respect
  • SS
    Saydeh
    Jul 28, 2026
    1.0
    I just had the worst experience trying to return a package. The employee, whose name was Betty (or something similar), was extremely rude and unprofessional. She told me to cover the writing on the box. I said, “Okay, once you put the shipping label on, the writing will be covered.” Then she told me to “remove your hand off the rope,” as if she thought I was going to hit her. I’m pregnant, and she was much bigger than me. There was absolutely no reason to treat me that way. To make things even worse, she told me to “wear clothes your size,” which was completely inappropriate, insulting, and unrelated to my return. This was the worst customer service experience I’ve had. If someone treats customers this way, they shouldn’t be working in customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others