The UPS Store

Reviews

• FB

  Fatin Benjamin

  May 13, 2026
  5.0
  The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!”
• AC

  Aristeo Carrera

  May 11, 2026
  5.0
  Los servicios son excelentes. te reciben con afecto familiar. lastima que no alla tomado fotos. pero todo fue perfecto.!!
• JF

  John Francese

  May 8, 2026
  5.0
  Steven lopez was excellent.He knew his stuff and had me on my way printed and everything he was a very efficient and nice kid. When out of his way to help me
• GV

  Georgia Virgo

  Apr 24, 2026
  5.0
  The team of workers, Angela( manager), Steve, Josua, Angel, and Jose are amazing. They are professional, efficient, reliable, prompt, organized,friendly, patient and helpful. Every time I come to this location I get great smiles and great service. They are definitely an asset to the UPS company.
• BN

  Bernarda Nunez

  Apr 16, 2026
  1.0
  I had a very disappointing experience at the UPS Store on Ackerman Ave in Clifton, NJ. I have been a regular customer for a long time, mainly for Amazon returns and printing services, and I have always been treated well by the staff. However, there is a female staff member at this location who has repeatedly been unprofessional and unwelcoming toward me. On multiple occasions, she has shown visible frustration when other employees assist me, even though they are clearly available and willing to help. During my most recent visit, I went in to make an important copy. An employee kindly invited me forward and began assisting me while another customer was occupied. At that point, the woman intervened, told the employee not to help me, and became confrontational. She stated that this was “her store,” that no one was allowed to assist me, and ultimately asked me to leave without providing service. I remained calm and respectful throughout the interaction, but I was still denied service and treated in a very disrespectful manner. This behavior is unacceptable, especially toward a returning customer. The rest of the staff has always been polite and helpful, which makes this situation even more concerning. I hope management or corporate reviews this situation, as no customer should be treated this way.

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