United States Postal Service

Reviews

• MM

  M Mayo

  6 days ago
  1.0
  The worst service ever. In line for over 20 minutes no communication and the clerk tells us it’s lunch time! It was 2:05 pm. His communication skills are seriously lacking. Unintelligible speech. 5/1426 @ 2:00 pm.
• RR

  Ronald

  May 11, 2026
  1.0
  There’s always a line here no matter what time of day. Only one person at a terminal at all times. It’s horrible.
• RH

  Rick Hunter

  May 8, 2026
  1.0
  Ask yourself why people are leaving nj in droves.... well thus is why ... Another overpriced government municipality that takes your money and doesn't work, just like the whole state and the towns in Jersey.
• TB

  Tammy Girl Blessings

  Apr 13, 2026
  1.0
  I wish there were a number below zero because they don't deserve not even one star. I went to renew a passport today (April 13 2026) at the Bloomfield NJ location and I have an appointment there was nobody there for a whole entire hour, and not one person cares. This is so disrespectful. Very poor customer service.
• CL

  christian larmony

  Apr 1, 2026
  1.0
  If you value your time, your sanity, or the truth, stay far away from this location. I arrived a few minutes early for a scheduled 1:30 PM passport appointment on 4/1. I took my daughter out of school specifically for this appointment. After waiting in line, the clerk—without a shred of professional urgency—told me to sit at a "back table" and wait. After 10 minutes of being ignored, I asked for an update. The response? A transparent, poorly constructed lie. I was told the person in charge of passports was "instructed by a supervisor" to go on lunch. Think about that logic: a facility that schedules a 1:30 PM appointment simultaneously "orders" their only qualified staff member to take a lunch break at 1:30 PM. It wasn't until the clerk saw my visible frustration that she even bothered to ask if I had an appointment. Lo and behold, five minutes after my scheduled time, the "missing" employee miraculously appeared from the back. The "lunch break" was clearly a fiction used to cover for laziness or a total lack of internal communication. The communication skills here aren't just lacking; they are nonexistent. I was expected to sit in silence with my child while the staff decided whenever they felt like doing their actual jobs. Bottom line: Unprofessional, dishonest, and a complete waste of a trip. Save yourself the headache and book your appointment literally anywhere else. I will never be back and warn anyone i else i know to avoid this place as well.

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