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Brand Certified

United States Postal Service

3.2
(59 reviews)

Business Details

21 Brownlee Pl, Basking Ridge, NJ
07920, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 21 Brownlee Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21 Brownlee Pl, Basking Ridge, NJ
07920, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

3.2
59 reviews
5 stars
29
4 stars
4
3 stars
0
2 stars
1
1 star
25
  • BB
    Brze
    Apr 20, 2026
    1.0
    Poor Customer Service. Rude employee. What I witnessed.. Customer came in with multiple boxes. Employee demanded they process them prior to arrival in a certain way. Going to far as to say the company was noted for the future. They did process the boxes. Customer comes to pick up a package and hands them their driver's license. Employee requests the notice slip and hints that they can't retrieve the package without it. Customer indicated they were told they could with the tracking number. Employee commands the customer to read the tracking number to them. Then also requires them to confirm their address and name.. while having their driver's license in hand. What happened to me.. Asked for confirmation a form was filled out correctly. Employee told me its my personal information and they wouldn't know and didnt even glance at it. Yes, my personal information was filled out, but did i miss anything? I for a fact know I did. Left the form incomplete. Demanding customers to do something a certain way for the employees convenience and belittling a concern is just not acceptable. Yes, it was late. Yes, it was busy. But that is not an excuse. Both customers left visually disatified. As did I. Do better.
  • QS
    Qiantao Shi
    Feb 28, 2026
    1.0
    Slow response, bad attitude, lazy workers
  • KK
    Kevin
    Dec 13, 2025
    5.0
    I have been here multiple times and have always received fast and friendly service(Rita is the best).
  • AO
    Ann Oommen
    Jul 10, 2024
    1.0
    We recently moved to Basking ridge and had ordered something after moving.my package was in transit of Basking ridge for 2 days and these people simply send back my package to sender saying my address information was vacant.what nonsence and negligence from a government owned company.i contacted the sender and they confirmed all My address details are fine.i tried to contact USPs Cust.service.very poor.no one is picking call and tried to email.keeps on saying my address is incorrect!insane!my time had gone and money too.USPS offer the customers a very very bad service.authority must address this issue
  • AD
    Alec Delgado
    Aug 22, 2023
    5.0
    Rita is the best

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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