The UPS Store

Reviews

• MM

  maddy

  Jun 27, 2026
  1.0
  holy slowness. I've never EVER had it take this long to drop off a box that I already had the label for, I've always been in and out within mins at other locations. this one is garbage
• MM

  mec

  Jun 12, 2026
  1.0
  Find another location I went to West Leb store 2438 to have a 22”x18”x2” picture boxed and shipped. I payed and left the picture with them on June 6th/ it was to arrive at its destination on June 10th but when it hadn’t arrived I tracked it. As of June 12th it still hadn’t left their store. I called and asked about it, the owner asked me to describe it..?… and said he’d get back to me. 3 hours later I just went in and there it was, leaning with numerous other packages similar in shape. I asked why it hadn’t been shipped and the owner said they hadn’t had the box but now they do. I was never contacted and notified about the delay in shipping. No apology, no acknowledgment that they had screwed up. I got my refund and left with my picture. This video doesn’t show behind the counter or the back room were a disaster. I’d consider this meat and tidy compared to when I was in there in the 6th
• CK

  Craig D Gadwah (Kegga)

  Jun 5, 2026
  5.0
  Very helpful employees !!
• BL

  B.J. Loveislove

  Apr 9, 2026
  5.0
  Always quick and helpful for my Amazon returns.
• IH

  Ion Handelman

  Mar 4, 2026
  1.0
  Management is very Rude and staff looks stressed out working. Very bad customer service.

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