FedEx Office Print & Ship Center

Reviews

• GS

  Gigi S

  Jun 5, 2026
  1.0
  Came in to print out a letter, initially I was looking for Walgreens and the GPS routed me to Walmart FedEx. I asked kindly do they print out and Miss Andrea rudely said they do but they were closing at six, mins you I was 15 minutes to 6. There Iwas a customer in front of me , who happened to print out her documents just fine .she did not have any desire or interest in helping me at all and just left me standing there. Meanwhile, my email kept failing to upload so I couldn’t get a code or print out my letter at all.
• AA

  Amber

  Feb 6, 2026
  1.0
  The customer service here is terrible.
• MM

  morgan1027

  Jan 10, 2026
  1.0
  Hours are terrible. Closed on both weekend days? And 10am to 6pm on weekdays? Not easy for people who work during normal business hours to get there. It seems like all of the other locations in the area have better hours and are open on the weekend. I guess I’ll have to drive to Portsmouth instead.
• KO

  Kiegan O'Sullivan

  Jul 5, 2023
  3.0
  Friendly employees and fasts shipping buy BUYER BEWARE: When using the self-service shipping to ship packages, be sure to have the FedEx employee verify dimensions when dropped off. This will prevent unforeseen charge increases. I shipped a package last month using the online self-service options, entered dimensions (rounding up even) and weight, to receive a cost estimate of $22. Dropped off a FedEx location, who did not verify the dimensions and gave me a receipt showing the same estimated amount of $22. My card has since been charged $74 once the final cost was calculated based on the dimensions. Note to future shippers, have the FedEx store employee confirm the dimensions to provide the final cost to be charged, or better yet take into a USPS or UPS location for more accurate estimates. FedEx's self-service estimates are less than accurate, considering that even after entering the dimensions verbatim the final cost was $50+ more than the estimate provided (based on the dimensions). Customer service was very friendly, but not very helpful with regard to my complaint that their self-service option produces inaccurate estimates. It was not like the package was exceptionally bigger than the dimensions I entered, in fact it was a couple inches smaller. This was a huge shock to me and I want to warn others to expect less than accurate cost estimates. @FedEx be sure to have employees at drop off locations verify dimensions to provide final costs to avoid disappointing future customers.
• KC

  Kassandra Cullen

  Jun 9, 2023
  3.0
  The lady that that provided service to me was insulting. After requesting the preferred packages for a phone the topic was changed to printing a shipping label in-store. After I declined the offer, she tossed a random shipping package on the counter while I reliped if this was an appropriate one for a phone. She then, replied No, that is why you needed to tell me what you were shipping when I asked.

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