The UPS Store

Reviews

• AF

  Alysha Forsythe

  Aug 12, 2026
  5.0
  This location is busy but super efficient. I go out of my way to go to this location because I know things will get done fast and correctly. They always have patience when I am there. Truly won’t go to any other location
• EE

  Emily

  Aug 10, 2026
  1.0
  I have visited this UPS Store more than a dozen times, and unfortunately, almost every single visit has involved witnessing poor customer service. On numerous occasions, I have seen employees respond to simple customer questions with eye rolls, rude comments, and judgmental looks between staff members. Shipping and mailing can be confusing for those who don't ship items often and customers should never be made to feel stupid for asking basic questions. I have also witnessed employees arguing with each other right in front of a long line of waiting customers to the point where everyone in the room felt uncomfortable. A business dealing with the public should maintain a basic level of professionalism and respect. I would encourage management to observe employee interactions with customers and provide training on how to be professional in a customer service setting.
• CC

  Catherine

  Jun 24, 2026
  1.0
  I needed something printed off and it was quite a bit. The girl working behind the counter was very annoyed by me, told the cost would be over $40 w and acted like i could not afford it. I told her it wasn’t a problem and she told me to email it to address listed on their stand. I stepped away for a few minutes to upload my documents . She then asked annoyed if I was done, I just said I would go somewhere else. She replied ok, seemed relieved I was leaving then she kept telling me to have a nice day in a sarcastic tone. What is disappointing is i had my child with me. I don't feel comfortable going back
• SS

  Samantha

  Mar 2, 2026
  1.0
  If you need notary service, CALL AHEAD even if you schedule an appointment online to make sure the notary is there. This one star is a reflection of their customer service when it comes to notary appointments. I had scheduled an appointment online on Saturday, 2/28 for 10:30am on Monday, 3/2. I received the confirmation email right after booking at 6:48pm and a reminder for my upcoming appointment via email the day of (today) at 3:34am. I show up to my appointment right on time, and tell the clerk that I'm here for my notary appointment. The clerk immediately looks surprised and nervous and laughs (though I think it was more so to herself like she missed something). She says something quietly about missing it as she looks down at her computer screen. Then she looks up and just says that the notary won't be in until 1pm. I asked her if I can reschedule my appointment and she just said I could come back at 1pm. I said that I couldn't come back at 1pm and asked to schedule for another day. Then she said her notary will be there until they close between 1pm-6pm. So I confirmed with her that I can just walk-in later since she wasn't directly replying to my asks to reschedule. I turn to leave and she doesn't say anything else until I'm opening the door and walking out. I thought I heard her quietly say "sorry about that" but I don't know if she was speaking to me or her other colleague there for her mistake. I'm not sure why they have the option to schedule online if no one is going to be there. And if it is up to the store clerk to let the notary know about appointments, then own up to your mistake when the customer is in front of you at least and not already out the door. I took time off work for this and it turned out to just be an inconvenience. I don't know if the notary will be in later today or not, but I plan to call ahead before I drive out again and to avoid wasting my time. This was a disappointing experience.
• CR

  Cynthia R

  Feb 28, 2026
  5.0
  Excellent staff and service!

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