Staff Mid-America is a service-oriented business. Service is our only product and with that in mind, we require the best possible service be given to our clients, customers, and employees. We respond to their needs in an expeditious and professional manner.
We are expected to take responsibility for the quality of services we provide. Quality is an integration of excellence in Staff Mid-America’s daily routine.
Terms such as respect, courtesy, professionalism, commitment, dependability, cooperation, compassion, and a desire to provide this service to others with excellence are who we are here at Staff Mid-America.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.