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Metro Credit Union has earned a reputation as one of the finest credit unions in the state of Nebraska. In fact, Metro has made an appearance on the Forbes Best-In-state Credit Unions list for several years running. Originally chartered in 1952 as Safeway Employees Federal Credit Union, Metro continued to grow by later merging with The University of Nebraska Medical Center Employees Credit Union in the early 80’s. Our successful growth was mainly attributed to offering real value on financial products and services. Today, Metro serves in excess of 40,000 members from eight Omaha/Council Bluffs area offices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.