United States Postal Service

Reviews

• JM

  Jasmin Marroquin Martinez

  Aug 3, 2026
  1.0
  I had a frustrating experience at this USPS location. I went in simply to get a price quote for an international package. While I was showing the employee the return address, he immediately complained that he was “going to have to type all that,” even though I hadn’t even asked him to process the shipment yet. I repeated that I was only asking for a price estimate, but instead of listening, he continued asking questions while I was clearly showing him the address. The interaction felt dismissive and unnecessarily difficult. What should have been a quick and simple request turned into a frustrating experience because of the employee’s attitude. Customer service should make routine transactions easier, not more complicated. I hope management addresses this, as a little patience and professionalism go a long way.
• JO

  Jason O

  Jul 30, 2026
  1.0
  Bad sorting
• CG

  Catelynn Groshans

  Jul 28, 2026
  1.0
  Honestly its absurd. Their mail carriers will either deliver the mail like it needs to or they get new carriers and send everything back. For almost a month i have not received any mail until i called to complain about it. I missed important documents for not only myself, but for my family as well. Absolutely absurd. They need to read the addresses on the mail and actually deliver it instead of sending everything back.
• KT

  Karie Tank

  Jun 15, 2026
  1.0
  Says closes at 5pm. Arrived at 4:54 and was locked up already.
• SG

  Steven Gutierrez

  Jun 11, 2026
  1.0
  My partner and I have gone multiple times over the past 6 months trying to get our mail sent to us. When I went personally to the office the lady accused the prior customer of trying to commit fraud because he was being charged for receiving a package and wasn’t aware he was responsible for certain fees. When I told her I wasn’t receiving our mail the most she offered was a “well it says here you are.” And wouldn’t go further than that. I requested the number of the supervisor for my mail route “Jake”, who was a lot more helpful and friendly. He told me my mail should be coming and assured me it would. Mind you he had already given my partner the same assurances. I chose to have faith and wait. Well it’s been about a month now, because of them I missed out on a $400 refunded check from the state (which I still never received), and the college cannot deliver mail to me at ALL. I just got an email from the college asking me for my address today, telling me that my mail was returned with a “moved: no address left”. Despite still being at the same location I’ve been in for 3 years now. Unfortunately, there is no other recourse for me than to write a review. I could waste my time going in and dealing with an unhelpful, rude employee just to do the same song and dance to get the supervisors number. But even if I did so the most I’ll get it are empty promises. I guess I’ll just have to continue NOT getting my mail. The one job that this organization has and it is incapable of competently completing it.

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