Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 120 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:30 AM - 12:00 PM
SundayClosed
Reviews
1.6
176 reviews
5 stars
19
4 stars
6
3 stars
6
2 stars
7
1 star
138
DW
Dirk Wilkinson
Apr 29, 2026
1.0
The absolute worst post office known to mankind. They never deliver anything, they mark as delivered but its still at the building yet they wont give it to me cuz they dunno where it went, maybe in the truck still is the usual excuse. They lie constantly and refuse to help or even answer a phone. They need to be shut down. The most Atrocious customer service and 0 accountability ever taken by anyone there. They randomly decide nope not delivering today so they will send your packages back and you're just stuck dealing with it and they don't care.
DC
David Crowder
Apr 27, 2026
1.0
the mail here is consistently late and they never know where your package is.
AG
Alex Goetz
Apr 23, 2026
1.0
If you want to pick up your packages, you'd best plan a whole day because you'll spend hours waiting in line. And that's if you get your mail at all.
CK
Colm Kaine
Apr 13, 2026
1.0
My packages are always 1-2 days late. They lose things quite often. Stuff sits in back of the building because they are to lazy to get it sorted and scanned right away. And most of the time they can't even get the regular mail to us on time.
BB
Blake Bush
Apr 8, 2026
1.0
I'm going to start writing reviews every time I go here and explain the terrible service. It's getting to the point where it is literally illegal to be doing what they are doing, but because they have a cushy government job, nothing is getting audited.
On monday, I was suppose to get 2 packages delivered. One fits in the mailbox, the other doesn't. On tuesday, I go into the office because it literally says on their website with the tracking information: "Available for Pickup". I go in, wait in line for the minimum hour it takes because there is always 1-2 people working there. I get up to the lady, and she snarkly tells me to "go back to the front of the line and write down my tracking number, address, and name". She says it like she has told me to do this 5 times already, despite that being the first time any of the people in that specific line had heard her.
I do so, she calls me up, she goes into the back for 2 minutes. I can literally see her standing there doing nothing, then returns and says it was "taken recently out on a truck because there is a lot of packages that didn't get delivered for a whole week, and I will be getting it by that night". I go home, obviously angry. Comes wednesday, still nothing. I think she just tells everyone that so they flip off.
That same day, a military guy was in front of me and he had a package. I've seen him in there before, and what he said was true: "I've mailed this package before with no issues, so why is there an issue now? It's urgent and needs to go out today". She basically tells him to flip off and fix it then go to the back of the line.
This lady needs to be fired, seriously. She can't be treating customers like this. I would rather an employee tell me "sorry, we've been having issues with our system lately, and your package isn't available right now" than lie to my face.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 120 E Broadway?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, thousands of Post Offices including this one accept first-time passport applications. Passport photos may also be available by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 120 E Broadway?
Monday through Friday, the hours are 9:00 AM to 5:00 PM; Saturday from 9:30 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve a PO Box online quickly and securely at the USPS PO Box management website. In-person applications require valid ID and a completed form.
Does the Post Office provide 24/7 access to PO Boxes?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; check locally for exact times.
What nearby public transit options can help me get to the USPS at 120 E Broadway?
Northwest Dakota Public Transit provides community transportation services nearby that can assist customers traveling to the Post Office.
Are there dining options near the USPS location for before or after my visit?
Yes, nearby restaurants like Courthouse Cafe and Basil Sushi offer convenient dining options close to the Post Office.
What legal services are available near the USPS at 120 E Broadway?
Several nearby law offices such as Nehring Law Office, Pippin Law Firm, and Neff Eiken & Neff PC provide various legal services if you need assistance before or after visiting the USPS.
How might nearby government offices help when visiting the USPS?
Visiting nearby government offices like Williston City Hall or Williams County ND along with the Post Office can streamline errands involving official documents or records.
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