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The UPS Store

3.4
(110 reviews)

Business Details

648 Hanes Mall Blvd, Winston Salem, NC
27103, United States
(336) 774-6641

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6024 in Winston Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Stratford Rd. At Intersection Of Frontis Plaza Blvd..

Details

  • DeliveryNot available

Location

The UPS Store
648 Hanes Mall Blvd, Winston Salem, NC
27103, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 4:00 PM
Sunday11:30 AM - 4:30 PM
5/25/20268:00 AM - 6:30 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.4
110 reviews
5 stars
60
4 stars
2
3 stars
9
2 stars
4
1 star
35
  • WL
    William Longyard
    1 day ago
    2.0
    Can't afford to ship with UPS anymore. : (
  • RI
    RVC Inc.
    Apr 24, 2026
    1.0
    The rudest people. I rent mailbox here. What a big mistake. They wont even send out a prepaid USPS for me. I've never had a UPS store say no. I was looking at a big stack of outgoing USPS on floor. This franchise is trash. Any other store cares about community and those near by. These are not good people. Anybody with a policy like that says allbyou need to hear. The lady was smug rude. These type of franchise owners dont care about community. Dont give your money to these owners. Looking at other reviews it makes sense. The replies look like AI as well.
  • SH
    Sheldon Hirschuber
    Apr 15, 2026
    1.0
    Charged almost $5 to print one sheet of black and white paper.
  • SW
    S. A. Walker
    Apr 11, 2026
    5.0
    Easy to work with and very friendly staff!
  • NC
    N Collado
    Feb 26, 2026
    1.0
    Subject: Customer Service Complaint – Incorrect Shipment and Poor Customer Service at UPS Store #6024 I am writing to formally file a complaint regarding an issue with a package shipment and the customer service I received afterward. On February 25, 2026, at approximately 5:54 PM, I visited a UPS Store to ship a package to Charlotte. I worked with an employee named Isaiah (Employee ID #373401). During the transaction, Isaiah requested my identification and verified the shipping address with me. However, despite providing the correct destination address, the package was mistakenly shipped to my personal address instead of the intended recipient. After receiving the package back at my residence, I immediately went to UPS Store #6024 to resolve the issue. Unfortunately, my experience there was extremely disappointing. I spoke with Heather, who identified herself as the manager and notary public. Rather than assisting with a resolution, she was rude and dismissive throughout the interaction. She placed blame on me for allegedly confirming my address on the screen and did not demonstrate any willingness to investigate the employee error or provide a reasonable solution. As a customer, I expect professionalism, accountability, and support when mistakes occur—especially when they originate during a transaction handled by store staff. Heather’s lack of understanding and unwillingness to assist made an already frustrating situation significantly worse. I am requesting that this matter be reviewed, including the actions of both employees involved, and that appropriate steps be taken to address the shipping error and the unacceptable customer service experience. I would also appreciate guidance on how this situation will be resolved moving forward. Thank you for your time and attention to this matter. I look forward to your response. Sincerely, NC

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6024 in Winston Salem offer?

The UPS Store #6024 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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