The UPS Store

Reviews

• PL

  Patrick Lunt

  4 days ago
  1.0
  Multiple bad Experiences. Customer Service is Somewhat to Non Existant. Outside of shipping a Return For Amazon, There is Nothing to Be Desired here. The Manager is Abravise and Inserts Herself whereever She feels is needed, without Request. Outside of that, Not hearing the Customer, Not Asking the Person with the package what they want and Attempting to Incur cost at Any point is the Base of what is Done. This Last Visit I was given Once Price and then Charged the other, When I confronted the Situation I was Made to Feel or Implication was greatly made the Issue was with the Customer. I was then Told, With Attitude "I'll take Care of it" The Manager went in and Adjusted the Price 3.00 and then charged me 2.50 more For Packing Supplies. Deceitful and Dishonest. I Felt Like I was going to have to escelate the situation. I walked away. I will not Visit this store again. After Reading Other Reviews About the Owner and Interactions, It kind of Begins to paint a story. Shalom to You of the Most High Elohim, David Lunt. If You Would take 1/2 A Moment To put it Towards Customer Service instead of Rationalizing Yiur Actions, This May be A Store Worth Going to. 40-50% of Your Reviews are 1 star on Multiple Platforms. You All Have Never Helped Me Only Oversold, Inconvenienced and Purposely Overcharge and Attempt to take Advantage of People. This Is Done with Intent. This is the Spirit that is there.
• AW

  Aubrie Weyhmiller

  Jun 16, 2026
  5.0
  Jessica was incredibly helpful, kind, and efficient. Kept things moving and was so nice.
• AA

  Alliyah Atkinson

  Jun 3, 2026
  1.0
  Amazon returns are prepaid by seller, yet they still charge an additional “work order retail shipping supply” fee. Never had this experience before, will not be returning to this location.
• HW

  Hope Wish

  May 28, 2026
  5.0
  When I say, I had a great experience from these guys from getting my lost purse from the airport that I lost and shipping them to me they answered all my questions and we’re just great all around thanks guys!!
• BF

  Barbara Fuchs

  May 23, 2026
  5.0
  We have had an Excellent experience at this location. Jessica, the manager, is always helpful and goes above and beyond. Despite being busy, she always patiently handles transactions in a kind and friendly manner. She has a great team and leads them well. Ryan is always willing to help us with loading heavy packages and all around service. Do not hesitate to use this wonderful location for your shipping needs as well as all the other services provided.

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