DHL Express Service Point Morrisville

Reviews

• JG

  Jenna Gakumo

  Jun 26, 2026
  5.0
  Pamela is very good customer service. I appreciate her help
• AK

  Ahmed Khaleel

  Jun 23, 2026
  5.0
  Pam provided one of the best customer service experiences I have ever had. She went above and beyond to help me and made the entire process smooth and stress-free. She was incredibly friendly, welcoming, and always had a smile on her face. Her kindness, patience, and positive attitude made a huge difference and turned what could have been a stressful situation into a pleasant experience. I truly wish every business had people like Pam. The professionalism, care, and genuine friendliness she showed are hard to find these days. Thank you, Pam, for your outstanding service and for making me feel valued as a customer.
• NP

  N Pan

  Jun 22, 2026
  5.0
  Pamela at front desk was very helpful, she noticed the mistake on my label and explained me that it could trigger a custom review in destination country. She corrected the label and reviewed the details with me. Service with smile, pleasant person to work with.
• SR

  snigdha reddy

  Jun 22, 2026
  5.0
  The woman at the front desk was incredibly kind and helpful. She took the time to help me track my shipment and confirm the delivery details. Thank you so much for your excellent assistance—I truly appreciate it.
• SA

  Sara Alvarez

  Jun 18, 2026
  1.0
  🚨Be very careful with DHL's 'Signature Release' option! I bought a high-value international item. The delivery driver simply left the package on the ground by my front door without ringing the doorbell or notifying me it was there, even though I was home all day. Because of this negligence, the package was immediately stolen. When I filed a claim, DHL completely washed their hands of the matter; they stated that since the 'Signature Release' option was active (an option they actually encourage you to select in their app), they were no longer liable—even though they internally acknowledged the theft. Neither DHL nor PayPal’s buyer protection will back you up if you have this setting enabled. The most infuriating part is that, to this day, packages from other carriers constantly arrive at my apartment door without any issues; the only package stolen in all this time was the one shipped by DHL, due to their carelessness. I advise all buyers—especially those using stores like Weverse Shop—to NEVER enable 'Signature Release' and to always insist on in-person delivery requiring a signature; otherwise, you risk losing your money, and the company won't take responsibility for anything.

Frequently Asked Questions About DHL Express Service Point Morrisville