United States Postal Service

Reviews

• DP

  Desmond Pate

  Jun 12, 2026
  1.0
  Very rude post master ( older black lady). This store routinely loses, misplaces, and will not help you track packages that they Misplace. Do yourself a favor and get a PO BOX at of course ANOTHER LOCATION!!!
• AP

  Andre Porter

  Jun 1, 2026
  1.0
  This location appears to have a long-standing customer service problem that management needs to address. My own experience was frustrating as a first-time customer. I was sent out of line twice over packaging issues that could have been explained all at once. Instead of being guided through the process, I was left feeling like I was being talked down to for not knowing USPS procedures. After reading many of the reviews, I noticed a common theme: customers feel disrespected, dismissed, or treated like an inconvenience. This isn’t about one bad day—it’s about the overall customer experience. I hope USPS management takes a serious look at the feedback and works to improve how customers are treated at this location.
• DD

  Devee

  May 7, 2026
  1.0
  The lady that answer the phone on Soabar St iss horrible she lied to me and when I called back because I’m frustrated she hangs up she is so rude and it’s the fact I read the reviews and I’m not the first one to complain about her why is she still working there this is ridiculous She sounded like a Karen if you ask me
• KH

  Keith Hunt

  Feb 26, 2026
  1.0
  Spoke to the rudest lady in the history of customer service. I called regarding my mailbox key, which was already paid for and supposed to be dropped off to property management within 10 days. It’s been well over 10 days and there is important mail that I need to retrieve. I went to the post office on two occasions and the excuse was that there is only one person making the keys for the whole Southside of Greensboro and that we have to wait because he was out for a few days. I called today because I have an important package that I thought would be delivered to the door, but was ultimately put in the mailbox. The rude lady was combative from the time she answered the phone. Never even gave me her name. She became defensive when I used the word excuse to describe their lack of keeping word. After the services were paid for in advance. She ultimately resorted to teasing and rationalizing, in a very provoking manner. Whoever you are lady, stop bringing your problems to work and I wish you nothing but good karma and fortune. A little professionalism would for sure help attract those benevolent energies. #godspeed
• RV

  RB Vel

  Feb 4, 2026
  1.0
  The USPS office I went to has some of the worst customer service I’ve ever experienced. The employees were rude, dismissive, and acted like helping customers was some kind of personal inconvenience. No one explained anything, no one tried to help, and when I asked a simple question I was met with attitude and eye rolling instead of answers. The whole experience felt unprofessional and chaotic. Staff clearly didn’t care, and it showed. If you don’t want to deal with customers, maybe don’t work a customer facing job.

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