The UPS Store

Reviews

• GD

  guy dozier

  1 day ago
  1.0
  I paid $114 to have an iPhone overnighted from Fuquay Varina to Carolina Beach. That is two hours away. It did not arrive and we found out on Tuesday that it is lost. I’ve spoken to the manager at the store and they’ve told me that to expect $160 refund for the shipping and the phone. I do not think that is fair. I explained this to the manager and he told me that I would be hearing from the owner soon that was on Friday at 11 o’clock.
• BB

  Barbara Bolam

  Apr 16, 2026
  5.0
  This UPS store is close, convenient and offers everything I need. it is definitely a one stop shop!
• AR

  Arunkumar Rangineni

  Apr 11, 2026
  5.0
  Great service and staff are always welcoming … never waited more than 1min for a return in and out quick.
• NN

  Nicole

  Apr 3, 2026
  5.0
  I had such a great experience at this UPS Store! They were incredibly busy when I walked in with 9 large boxes, but John made the entire process smooth and stress-free. He was friendly, patient, and kept a positive attitude the whole time. Even with the rush, he made sure everything was handled quickly and efficiently. Truly appreciate the great customer service—John is a rockstar!
• JS

  Jason Simmonds

  Mar 20, 2026
  5.0
  I had an appointment for an EFT, having my fingerprints taken, and I was struggling to use the Kiosk until the kind and courteous staff member Jissela took notice. She helped by providing insight, and advice as to how I can better, more effectively utilize the scanner. ¡Jissela, muchas gracias mi amiga! Buen fortuna en Bendiciones a ti! 😁

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