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The UPS Store

4.4
(103 reviews)
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Business Details

131 Franklin Plaza, Franklin, NC
28734, United States
(828) 524-9800
https://locations.theupsstore.com/nc/franklin/131-franklin-plaza
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3923 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Lowes Shopping Center Near Big Lots.

Details

  • DeliveryNot available

Location

The UPS Store
131 Franklin Plaza, Franklin, NC
28734, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday10:00 AM - 3:30 PM
Sunday10:00 AM - 3:00 PM
9/7/20268:00 AM - 6:30 PM
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists Ā· 69 items

Explore offerings from The UPS Store on 131 Franklin Plaza in Franklin, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

66 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Collating
Padding
Folding
24-Hour Access
Color and Black & White Printing and Copying
Shrink Wrapping

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Graphic Design
House Account Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority MailĀ®
Express MailĀ®
Parcel PostĀ®
First Class MailĀ®
Global Express GuaranteedĀ®
Delivery Confirmationā„¢
Signature ConfirmationĀ®
Certified Mailā„¢ with Return Receipt
Every Door Direct Mail Retailā„¢

Shipping Services

UPS Next Day AirĀ® Early
UPS Next Day AirĀ®
UPS Next Day Air SaverĀ®
UPS 2nd Day Air A.M.Ā®
UPS 2nd Day AirĀ®
UPS 3 Day SelectĀ®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Luggage Box
Packaging Peanuts Recycling

Freight

Ground Freight
Custom Crating

Additional Products and Services

Office Products and Supplies
Notary Services
Passport/ID Photo Services
Rubber Stamps
Shredding
Se Habla Espanol
Time-Saving Kiosk

Programs

3 items

Programs

EGSR
Shredding
EDV

Reviews

4.4
103 reviews
5 stars
86
4 stars
2
3 stars
2
2 stars
1
1 star
12
  • JT
    Jerrie Tacia
    Sep 17, 2026
    5.0
    Franklin Plaza, Franklin NC. Great customer service service. Took the time to research the best address to assure delivery to the kidsā€™ college and that it will make it to their dorms. Will definitely use this location again. The gentleman represented his business well !
  • CE
    Cheryl Evitt
    Sep 12, 2026
    5.0
    The staff was Very helpful and courteous. Will definitely use them for all my shipping needs.
  • BB
    barb
    Aug 21, 2026
    5.0
    Just dropped off an assortment of packages (returns, new shipment, etc). Service was friendly, prompt and focused !!! Kudos to the team/owner.
  • RS
    rusty t shackleford
    Aug 21, 2026
    5.0
    Chris at the Franklin NC UPS Store is very helpful, friendly and professional. I think he deserves a pay raise because lately I seen him doing a awesome job running that store solo! Even if you have a complex order Chris is cool and calm šŸ˜Ž Thanks!!!!
  • ST
    Stephen Tison
    Aug 20, 2026
    1.0
    I waited like everyone else in line. This gentleman, Chris, started waiting on me and some woman walked up carrying a tiny dog. She spoke to Chris while he was trying to help me and he then proceeded to walk off and came around the counter, hugged this woman and then stepped outside to talk with her for at least 3 minutes. Because this was NOT how myself or others are normally treated, I aksed what was going on to the "replacement" employee that walked up to finish helping me, and he said that Chris had an emergency that he needed to go pick his kids up. I'm not denying him having an emergency, but it must not have been that big of an emergency with him standing outside talking with this woman. Plus, he did NOT receive any calls between the time that he asked to help me and me getting to the counter. Then, when one of the other employees said something to him about it when he walked in, he looked at me and told the other employee that "If I didn't like it, that I could go somewhere else." If that has become the attitude of the hirees here, something needs to be revamped.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

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