Brand Certified
United States Postal Service
2.1(95 reviews)
Certified by United States Postal Service • Oct 11, 2026
Business Details
816 Elm St, Fayetteville, NC
28303, United States
Certified by United States Postal Service • Oct 11, 2026
(800) 275-8777
Certified by United States Postal Service • Oct 11, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Oct 11, 2026
About
Certified by United States Postal Service • Oct 11, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 816 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Oct 11, 2026
Hours
Certified by United States Postal Service • Oct 11, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed
10/12/20268:30 AM - 5:00 PM
11/11/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Products & Services
1 list · 5 items
Reviews
2.1
95 reviews
5 stars
20
4 stars
5
3 stars1
2 stars
6
1 star
63
- DJDenesha JohnsonOct 6, 20261.0Normally, I don’t make posts like this, but after my experience today, I feel like I need to say something. I went into USPS today with several packages to ship. Before we even started, I let the employee, Christopher, know that I had quite a few packages. At first, everything was fine. However, as we continued, his attitude completely changed. He became visibly frustrated and started **slamming my packages and throwing them into the bins**. At one point, he accused me of placing a package on the scale when, from my understanding, the issue was caused by a mistake on his end. He then told me he was ready to go on break and essentially told me to take my business somewhere else. I calmly told him that if he was unable or unwilling to continue assisting me, I would be happy to have another employee help me. He eventually finished the last few packages, but continued handling everything aggressively before printing my receipt and walking away. I left there feeling embarrassed, disrespected, and honestly uncomfortable. People are allowed to come into USPS and ship packages. Whether it's one package or fifty packages, customers should not be made to feel like they're a burden simply because they're using a service USPS provides. And if someone is frustrated with customers using services like Vinted shipping, that's something they need to take up with their employer not the customer standing in front of them. Christopher, I genuinely hope you take some time during your break to reflect on how you treated me today. Nobody deserves to be treated that way, regardless of how busy or frustrated you may be. And I sincerely hope you never have to watch someone treat your daughter the way you treated me today, because I imagine you wouldn't be okay with that either. I will be contacting USPS management/corporate to report what happened. I'm not looking to cause problems or get anyone fired. I simply don't want another customer to walk into that location and leave feeling the way I did today.
- SPSheena PercivalOct 5, 20265.0Started out very uncomfortable due to an insensitive comment. Thanks to Mr. Casper and Ms. Jessica for their attention to the matter and allowing me to feel heard. I was able to get the floral stamps I sought. I appreciate you both
- KKKiddlaosAug 27, 20261.0they misdid the packages my husband did. and the other day. they didnt even let my hubby print n email. the associate didnt even care to redo the thing because the man was about to be clock off at 5. i would say shut down this post office or hire people that are listening to the customers demands. and no wonder you guys have 2 stars.
- MRMikayla RayAug 12, 20261.0Christopher needs to retire.
- KWKaren J WrightJul 11, 20265.0We need postal service that they are faster and well trained, we lives in the rural areas sometimes don't get out mail until 6 or 7 pm
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 816 Elm St?
The USPS at 816 Elm St provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Complete and print your application before applying.
Is an appointment required for passport services at this location?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available at select times.
How much does it cost to have a passport photo taken at this Post Office?
The fee for a passport photo is $15.
Can I rent a PO Box at the United States Postal Service on Elm St?
Yes, you can apply for a PO Box online or in person. Prices vary by location and are available by entering your ZIP code on the USPS website.
What are the operating hours for this Post Office during weekdays and weekends?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
Is the USPS location at 816 Elm St closed on public holidays?
Yes, it is closed on major holidays such as Veterans Day, Thanksgiving Day, Christmas Day, and New Year's Day.
How can nearby US Post Office locations help when visiting the United States Postal Service at 816 Elm St?
Nearby Post Office locations provide additional options for mailing services and PO Box access if the main location is busy or closed, enhancing convenience for customers.
What nearby dining options are available around the USPS at 816 Elm St for customers?
Customers can visit nearby restaurants like Continental Cafe, Habibi Grill & Bakery, Brooklyn Pizzeria, and Capri Italian Restaurant & Pizzeria before or after their postal errands.
Are there nearby services for financial or tax assistance close to the USPS location at 816 Elm St?
Yes, Jackson Hewitt Tax Service offers tax and financial advising services nearby, and Western Union provides money transfer services close to the Post Office.
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