Certified by United States Postal Service • Oct 11, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 323 E Chapel Hill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Oct 11, 2026
Certified by United States Postal Service • Oct 11, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Products & Services
1 list · 5 items
USPS Services
5 items
Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders
Reviews
2.6
134 reviews
5 stars
41
4 stars
8
3 stars
8
2 stars
11
1 star
66
CB
Chad Baker
Sep 17, 2026
1.0
Worst most disrespectful service Ive seen. No one will care about this review. This is a completely pointless exercise. Skinny black girl. She will absolutely continue to behave this way
EC
E&C Cox
Sep 10, 2026
3.0
Beautiful building. Parking all around. Friendly staff. I arrived around 11am on a weekday and there was no line.
JR
Jessie R
Aug 27, 2026
2.0
I went in there for information about passport renewal- they were no help at all
BB
Brendon Bourque
Aug 7, 2026
5.0
I feel like the downtown location staff has improved a ton over the past 5 years. Remember them grouchy old folk who used to work the desk?! See ya!
NK
Naomi Kawashita
Jun 30, 2026
1.0
The employee I encountered, I did not get her name but it was an African American lady, she has absolutely horrible attitude. She gave us attitude when we tried to clarify what kind of documents we need to change our addresses. I would not recommend this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 323 E Chapel Hill St in Durham, NC?
They offer mailing and shipping services, money orders, PO Boxes, passport processing, gift cards, and more.
Can I get a new passport application and photo at this USPS location?
Yes, first-time passport applications and photos are accepted here. You need to complete and print your application before applying and schedule an appointment for photo services.
Is an appointment required for passport services at this USPS office?
Most passport services require an appointment using the online scheduler, though there are limited walk-in hours at select locations.
What is the cost to get a passport photo at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box at this USPS location and how do I do it?
Yes, you can search and reserve a PO Box online, then complete the setup in person at this location with valid ID.
What are the operating hours of the United States Postal Service at 323 E Chapel Hill St?
Monday through Friday from 9:00 AM to 5:00 PM. Closed on Saturdays, Sundays, and certain holidays.
How can nearby public and government buildings like the US District Court and Durham Post Office assist customers visiting this USPS?
Customers can access various related services conveniently since these government buildings are close, possibly combining errands like mail services, court matters, or government agency visits in one trip.
What dining options are near the USPS location for customers before or after their visit?
Nearby restaurants like QueenBurger, Queeny's, Rue Cler, and The Roof offer great choices for burgers, French cuisine, American dishes, and cocktails.
Are there any professional legal services close to the United States Postal Service at 323 E Chapel Hill St?
Yes, legal services such as Kisala Law Firm, Hanline Law, and Laurice C. McClain, Attorney at Law are nearby for clients who may need legal advice.
How can I find more information or schedule appointments online for this USPS location?
You can visit their website at https://tools.usps.com/locations/details/1438143 or use the provided online reservation URL for appointments and service info.
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