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USPS self-service kiosk
Brand Certified

United States Postal Service

2.3
(213 reviews)

Business Details

3710 Shannon Rd, Durham, NC
27707, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3710 Shannon Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3710 Shannon Rd, Durham, NC
27707, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:30 PM
SundayClosed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM

Products & Services

1 list · 32 items

Explore offerings from United States Postal Service on 3710 Shannon Rd in Durham, with popular services available at this location.

USPS Services

32 items

Services

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
SPCBUSINESS
WINDOWSSERVICE

Reviews

2.3
213 reviews
5 stars
55
4 stars
9
3 stars
10
2 stars
10
1 star
129
  • IM
    Isabella Moya
    Aug 17, 2026
    1.0
    literally the most miserable people you will encounter, terrible treatment
  • JF
    Joseph Foster
    Aug 10, 2026
    3.0
    Decent post office with helpful staff.
  • KR
    Kali Redner
    Jul 27, 2026
    1.0
    Trying to ship my deployed partner a care package today this evening that needs to get to him asap- had to leave work early and stand in line - lady that was there was incredibly rude, kept cutting me off while I tried to explain what I needed - and tried to charge me $140 to ship to an APO zone 5- that’s a $35 charge flat rate- so she failed to enter in the right mailing direction- She made me pay for tape and then told me she has tape- she told me she couldn’t read the customs page even though it was printed from the USPS site- they didn’t have military flat rate boxes, so I tried to use my own box and told me that is $140 because it’s priority shipping. By the end of it; I was so exhausted- things should not be this difficult- I was the least needy person in there- I asked for simple things and honestly she made the processing way more exhausting than it needed to be. When I had to pay for the tape, the terminal ask how was the service today so I left a sad face because that’s accurate and she called me out on it “mmhmm that fine you can go ahead and leave me a sad face it don’t matter” this was at 5:15. I stood in line and she argued with me more than anything so I spent 30 minutes between waiting and being spoke too rudely all while just trying to get a special package to my partner who is deployed. Just doesn’t make sense- it’s not that hard to be kind. Apparently for her it was though. She was chatting it up with everyone else but as soon as I mentioned military needs she got more rude than I saw her with everyone else- it almost felt like I was singled out because it was a military package and she did this in front of other people. So unnecessary, and felt discriminatory watching how she treated others compared to my requests for military mail shipping.honestly, I can see why their jobs are going to be obsolete in the near future.
  • DL
    David Lebovitz
    Jul 27, 2026
    1.0
    When I first moved into my old place, two or three weeks of mail wasn't delivered. I can confirm that none of it was returned to sender, ever - it just vanished forever. This includes multiple checks that needed to be reissued. When I called this post office, they told me that Informed Delivery doesn't mean it'll arrive that day. The mail never came, and any further attempts to ask questions about what happened got rude responses from people who never knew my issue before. I'm a big supporter of the USPS and am disgusted by the attempts to damage or dismantle the institution, but if this particular branch ever closed, that would be okay.
  • SW
    Sarah Watson
    Jul 1, 2026
    2.0
    The self-service kiosk seems to always be out of label paper which can be counterproductive

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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