Brand Certified
The UPS Store
3.6(163 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
6409 Fayetteville Rd, Durham, NC
27713, United States
Certified by The UPS Store • May 17, 2026
(919) 806-5084
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/nc/durham/6409-fayetteville-rd
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5399 in Durham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks North Of I-40 Cross Hwy 54 On Right.
Details
- DeliveryNot available
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday10:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20269:00 AM - 7:30 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
3.6
163 reviews
5 stars
99
4 stars
3
3 stars
5
2 stars
6
1 star
50
- AAAlliyah AtkinsonApr 28, 20261.0Ivan needs to be FIRED, absolute worst customer experience ever. I walked in and waited for about five minutes, and during that time two customers who arrived after me were helped before I was acknowledged. The lack of order and attentiveness made the visit frustrating and unprofessional. Better customer service and a more consistent line system is needed
- PWPatrick WhitneyApr 23, 20265.0Fast and easy
- TLTori D LentonApr 22, 20261.0I am incredibly frustrated with the lack of service and professionalism from UPS. On Saturday, I paid to ship two packages. While one successfully made it to Pennsylvania, my second package, destined for North Carolina, is nowhere to be found. It was scheduled for delivery yesterday, but it never arrived. To make matters worse, the tracking number I was given shows up as "invalid" in the system, leaving me completely unable to locate my property. I have spent the entire day calling this location to get answers. They either do not answer the phone at all, or worse, the workers pick up and immediately hang up on me. The fact that I cannot track my own package and am being actively ignored by the staff is absurd. I paid for a service that was completely unfulfilled. I expect UPS management to contact me ASAP to locate my missing package, resolve this, and issue a full refund for false services provided.
- DSDeborah StreeterApr 12, 20265.0I have always had a good experience whenever I use this UPS Store. The staff is always friendly, courteous, efficient and expedient. I see the negative ratings snd wonder if this is the same store in Durham, NC at 6409 Fayetteville Rd. of which they are referring.
- JSJennifer StoneApr 8, 20265.0Extremely helpful and thoughtful staff every time I go in.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Durham?
The UPS Store in Durham is open Monday to Friday from 9:00 AM to 7:30 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
What services does The UPS Store #5399 offer?
The UPS Store #5399 offers packing, shipping, printing, document finishing, mailbox services, notary service, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Durham?
It is located at 6409 Fayetteville Rd, Ste 120, Durham, NC 27713, 2 blocks north of I-40 across Highway 54 on the right.
Can I use The UPS Store for mailbox rental and mail services?
Yes, The UPS Store offers mailbox rental services for all your mail and packages.
What payment options are accepted at The UPS Store in Durham?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store in Durham open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Are there any shredding services near The UPS Store in Durham?
Yes, Shred Nations offers shredding services nearby, which customers might find useful in addition to The UPS Store's shredding options.
What nearby stores can customers visit for beauty or fashion products near The UPS Store?
Nearby stores such as Dolce & Diva, a clothing store, and Luxury Nails Spa offer retail and beauty services close to The UPS Store.
Are there any mobile phone service providers nearby The UPS Store?
Yes, T-Mobile, a mobile phone store and telecommunications company, is located near The UPS Store, which can be convenient for customers needing phone services.
What should I know about holiday closures for The UPS Store in Durham?
The UPS Store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. On other holidays, they may have regular hours.
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