The UPS Store

Reviews

• BM

  Blanca Morris

  2 days ago
  1.0
  After I paid for my item/shipment, the representative didnt box it and prepare it in front of me. She placed it on the side and said, "ok, thank you, next customer" This left me confused and insecure about my item. Is it going to ship? Is it going to be boxed properly? When will this get done? Is it going to get mixed with someone else's shipment?? Im not likely going to ship from here again. I tried tracking my shipment today ( 2 days later) but my tracking number isnt even available. I honestly think shes overworked and tired. I can understand how many businesses are short staffed. I do recommend packing the customers shipment before taking the next customer no matter how long the line is. I hope she gets the help she needs to make work more enjoyable.
• LL

  Luke L

  6 days ago
  1.0
  Wait times extremely long. No matter what time of day. I've came in the morning, the afternoon and evening. With only one or two people in line has still expect to wait half an hour to an hour. Three people put you to the door and you might as well bring a chair. However they keep track of their wait time, it is clearly not accurate when they say 1 to 5 minutes per person.
• CB

  Chris Best

  May 7, 2026
  5.0
  Timing, efficiency and price.
• DA

  Douglas Aldridge

  Apr 28, 2026
  5.0
  The employees in the store were friendly and helped me quickly. I also had an issue with a QR code not scanning properly and the employee seemed genuinely interested in helping me figure the problem out.
• SS

  SE

  Feb 23, 2026
  1.0
  Drove 40 minutes to get here...as its the only UPS store around. They are not open at 10:15 on a Monday morning. The roads are clear & the sun is shining! Three other people tried to get in to the store while I wrote this. Not happy.

Frequently Asked Questions About The UPS Store