Location.com logo
USPS self-service kiosk
Brand Certified

United States Postal Service

2.6
(226 reviews)

Business Details

1820 Harris Houston Rd, Charlotte, NC
28262, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1820 Harris Houston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1820 Harris Houston Rd, Charlotte, NC
28262, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 2:30 PM
SundayClosed
9/7/20268:30 AM - 5:00 PM
10/12/20268:30 AM - 5:00 PM
11/11/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM

Products & Services

1 list · 21 items

Explore offerings from United States Postal Service on 1820 Harris Houston Rd in Charlotte, with popular services available at this location.

USPS Services

21 items

Services

BIOBIORT
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LOBBY
PARCELLOCKERS
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
POBACCESS
POBDELIVERY
POBOXONLINE
SPCBUSINESS

Reviews

2.6
226 reviews
5 stars
77
4 stars
6
3 stars
10
2 stars
15
1 star
118
  • BM
    Big Money
    Aug 3, 2026
    1.0
    Absolutely the worst place to get a passport....They had us waiting outside in the heat for an hour. It's Finally got in and , there's only one person working. It took them another 2 hours just to get to me and I had an early appointment and I was 30 mins early to my appointment. The black guy that works there has a nasty attitude and he was very rude and disrespectful to me and my 2 year old. They need to fire him. Do not go here!!!!!!
  • DS
    Dalila Salmi
    Jul 30, 2026
    5.0
    Great experience with Ms. Carol, thank you so much!
  • SA
    Staci Aw
    Jul 27, 2026
    1.0
    Supervisor on duty on Monday July 27,2026 wearing a USPS dress( did not get her name) was rude, unhelpful, and dismissive to the one staff member assisting the long line of customers and to the customers awaiting pick up services at the “ring bell door”. Plan to spend 60+ minutes at this location, if you opt to mail here.
  • MH
    Monica High
    Jul 23, 2026
    1.0
    The hours on Google and posted in the lobby state that it opens at 8:30 am. I am currently in the lobby at 8:45 am and no one is here to help. Myself and another customer rang the bell and nothing. The annoying thing is that we can hear the workers in the back.
  • QW
    Quadriyah White
    Jul 2, 2026
    1.0
    I am extremely disappointed with the service I received at the USPS location on Harris Houston Rd. My Priority Mail package was marked “insufficient address” and returned to the sender. However, an employee at the front desk looked into the carrier’s route and told me the carrier never even completed my street’s route that day. If my street was never serviced, how was my address determined to be insufficient? To make matters worse, when I asked to speak with a supervisor, she was dismissive, said she was leaving for the day, took my phone number, and essentially brushed me off instead of addressing my concerns. There was no effort to investigate or resolve the issue. This was especially frustrating because the sender has successfully mailed multiple packages to this exact address before. I expect better communication, accountability, and customer service from USPS. I hope management reviews what happened so other customers don’t have the same experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others