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USPS self-service kiosk
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United States Postal Service

2.6
(233 reviews)

Business Details

1820 Harris Houston Rd, Charlotte, NC
28262, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1820 Harris Houston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1820 Harris Houston Rd, Charlotte, NC
28262, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 2:30 PM
SundayClosed
10/12/20268:30 AM - 5:00 PM
11/11/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.6
233 reviews
5 stars
80
4 stars
6
3 stars
10
2 stars
15
1 star
122
  • TM
    Tressie Mckoy
    Sep 29, 2026
    5.0
    Professional and kind service. Clean establishment.
  • KB
    Kandyce Brown
    Sep 23, 2026
    1.0
    While the workers that I’ve encountered are always pleasant, it’s usually only one. Long lines/extended waiting periods. Also I’ve frequent this location often and it’s supposed to open at 8:30am.. never does.
  • JL
    Johneva Lea
    Sep 5, 2026
    1.0
    This post office horrible. I never know when I’m going to receive my mail or not. The tracking will say delivered and I never receive my package. Everytime I go talk to a supervisor it’s alway give me ur name and number and receive a call or my packages. It’s awful.
  • AP
    Anantha Pasya
    Aug 31, 2026
    1.0
    The posted hours for this post office are 8:30 AM to 5:00 PM on weekdays. We arrived right at 8:30 AM, but the shutter was not open. After waiting 10 minutes, I rang the bell and received no response. Five minutes later, a staff member informed us that someone would be coming, but no one ever showed up. The shutter remained closed, and we continued waiting just to drop off a package. This was a very frustrating and unprofessional experience. Customers should be able to rely on the posted operating hours. The lack of communication and service was extremely disappointing.
  • OA
    Omar Alromaih
    Aug 28, 2026
    1.0
    If I could give zero stars, I would. The service was terrible. I had an international package from Spain , and everything on the address was correct except that my apartment number was missing. The package arrived at this post office at 12:42 PM, and by 3:23 PM — less than three hours later — they had already marked it as “Return to Sender” because of the incomplete address. What makes this even more frustrating is that my phone number was available. A simple phone call would have taken a few seconds and I could have immediately provided the apartment number. Instead, no one contacted me at all. I came in person immediately and the black woman with a larger build who was working at the front desk refused to give me my package for no clear reason. She told me she didn’t know where it was, spoke to me very rudely, and she talking very slowly and came across as arrogant, like she thought she was above the customer. I eventually got my package from another employee who works behind the blue door. She found it and gave it to me within a minute. She also told me that the woman at the front desk had intentionally put my package off to the side for no apparent reason. I do not know this woman at all, and this was literally my first time at this location. Her behavior was completely unacceptable and extremely unprofessional. She was one of the rudest people I have ever dealt with.🤮

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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