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USPS self-service kiosk
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United States Postal Service

1.8
(352 reviews)

Business Details

8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8240 Ballantyne Commons Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM

Products & Services

1 list · 31 items

Explore offerings from United States Postal Service on 8240 Ballantyne Commons Pkwy in Charlotte, with popular services available at this location.

USPS Services

31 items

Services

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
SPCBUSINESS
WINDOWSSERVICE

Reviews

1.8
352 reviews
5 stars
55
4 stars
10
3 stars
7
2 stars
20
1 star
260
  • FA
    Fayth Allgire
    2 days ago
    1.0
    Go to another post office. Rude staff, misrepresenting rules, etc. Sharon was pretty upset to be at work it seems.
  • MC
    Miss C
    3 days ago
    1.0
    Unfortunately the staff (supervisors) are not available and the one job is to be available for customers that have their mail on hold for pick up.
  • DD
    Dabney
    Aug 12, 2026
    1.0
    Very, very slow. Just needed labels printed. The automated machine is always down to print labels. They only have two people working. It’s a terrible location. I come multiple times, different days and the machine is always down and they’re always so busy. Maybe they could work more efficiently and have a less stressful day if they’d fix the machine.
  • CH
    Chelsea H
    Aug 4, 2026
    1.0
    Two months ago, I dropped off a registered envelope containing a trading card worth $200 and it still shows that’s awaiting pre-shipment. I filed a claim and never heard anything back. I’m under the assumption that someone kept it for themselves as it was being sent to TCG player and people know there’s a lot of value surrounding TCG. Unfortunately, this isn’t the first time it’s happened to me. This location should be closed permanently. There’s definitely some shady business practices going on here.
  • SV
    S Vinos
    Jul 27, 2026
    1.0
    I’ve consistently had disappointing experiences at this post office. The customer service is often unfriendly, and the overall atmosphere feels tense and unwelcoming. One of the biggest issues is the package drop-off bin. It’s frequently clogged, making it impossible to drop off prepaid, labeled packages. Customers who should be able to quickly drop off their packages are instead forced to stand in long lines with everyone else just to hand over a package. To make matters more frustrating, the rules seem to change depending on the day. Sometimes packages can be left on the counter, and other times there are signs saying not to. The inconsistent policies create unnecessary confusion and delays. The numerous warning signs posted throughout the lobby give the impression that the office is focused more on restrictions than customer service. This location could greatly benefit from more consistent procedures, better maintenance of the drop-off bin, and a friendlier, more customer-focused approach. I hope management takes these concerns seriously because the community deserves better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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