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USPS self-service kiosk
Brand Certified

United States Postal Service

1.8
(359 reviews)

Business Details

8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8240 Ballantyne Commons Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.8
359 reviews
5 stars
56
4 stars
10
3 stars
8
2 stars
20
1 star
265
  • DJ
    donna jones
    5 days ago
    1.0
    If I could give zero stars I would. This is the worse post office I have ever encountered in my 56 years. I get informed delivery and usually get the same mail the same day except when it’s time for me to get my adoption assistance checks or a new credit card than the mail never comes. Me and my neighbors have not received a single piece of mail since Friday. Something needs to be done. My son received a lot of cards with money for graduation and they showed up in informed delivery. We just never received them. When I go to the post office I get told “we are behind. Now step aside” I was supposed to get them in June and. Still have never received them. Now I’m supposed to get checks now I’m not receiving any mail. This happens almost every month. Something needs to be done. This place is rude and you can’t even call them. They don’t pick up the phone. When I go in, I am treated like dirt. This is starting to look like mail is stolen and this might be a police matter
  • CC
    Cucha
    6 days ago
    1.0
    I don’t know what it is but this location seems like it’s falling apart, over 2 months now and the self service machine is not working for QR code , the ladies are nice always pleasant but everything else lacks
  • SM
    Shanice M
    Sep 26, 2026
    1.0
    Luz was not a great customer service worker at all. I waited in line for almost 15 minutes. Once it was finally my turn she told me i needed to step aside to take a label off the box and she was going to the next customer. As if she couldn’t allow me 5-6 seconds to tear the label off. Horrible service
  • JR
    Jaime Rose
    Sep 21, 2026
    1.0
    Clerk refused to give me a receipt showing I had dropped the package off because I printed the label out last night and and affixed it to the box so I wasn’t trying to tape things up at the post office and hold up the line. Now I have no proof I shipped out my packages. This is not my normal go-to post office and I’ve never had a problem getting a receipt showing when I drop off packages before. And of course the self-serve kiosk was down so I couldn’t just scan the pre-paid label and get my receipt that way.
  • OD
    Olivia DeBoer
    Sep 10, 2026
    1.0
    Brought a package to get sent out paid for shipping & left my package there only to have it be returned due to no postage that I paid for while in the store. Will never go here again I’d rather pay extra at ups for peace of mind. Joelle was no help at the window even though I literally paid will not try to find the transaction for a refund. Actually ridiculous. DO NOT COME HERE!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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